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04-29-2018, 10:16 AM
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#1
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Montana Master
Join Date: May 2005
Location: Fall Creek
Posts: 1,337
M.O.C. #3699
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Dimplex Fireplace Information Please
I may need to remove the fireplace for service. I only see 4 screws on the outside, two on each side. When I remove the screws, does the entire unit come out in one piece. I guess there is a cord there to unplug. Am I missing anything about this removal? The fireplace may need some service, some times it heats and sometime not.
Thanks.
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Bob and Nancy Kassl Fall Creek, Wisconsin
2015 Montana 3440RL Legacy Edition, G614's, Pressure Pro TPMS, Dish Tailgaters
2016 GMC Sierra Denali 3500 CC SRW, Iridium Metallic, Duramax Allison Transmission
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04-29-2018, 10:21 AM
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#2
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Montana Master
Join Date: Aug 2015
Location: Mena
Posts: 504
M.O.C. #17723
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We have had to replace our fireplace. Yes, Just the 4 screws and unplug.
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Ron & Rhonda
2021 3230CK Montana Legacy w/ Super SolarFlex
(old rig) 2015 Montana 3611RL 8K I.S., Disk Brakes, Sailun Tires
2015 F350 XLT Crew Dually 20K B&W Companion
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04-29-2018, 10:43 AM
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#3
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Montana Master
Join Date: May 2005
Location: Fall Creek
Posts: 1,337
M.O.C. #3699
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Thanks for the info, can you share the ball park price for the replacement fireplace?
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Bob and Nancy Kassl Fall Creek, Wisconsin
2015 Montana 3440RL Legacy Edition, G614's, Pressure Pro TPMS, Dish Tailgaters
2016 GMC Sierra Denali 3500 CC SRW, Iridium Metallic, Duramax Allison Transmission
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04-29-2018, 11:19 AM
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#4
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Montana Master
Join Date: Aug 2015
Location: Mena
Posts: 504
M.O.C. #17723
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Our's was replaced under warranty. So, I don't have a price.
We had the Model#: DF2624L.
Our dealer/service company, (at Keystone's suggestion they said...) wanted to replace it with a model#: DF2600L saying the DF2624L was no longer in production and not available. That was a downgrade in my opinion and I pushed back.
Dimplex replaced the DF2624L with the DFR2651L.
After a bit of back and forth, we got the DFR2651L and are happy we did.
Pull your unit and check your model #/Serial #. Since is is working part of the time, Dimplex customer-support may be the best option.
https://www.amazon.com/DIMPLEX-NORTH.../dp/B01F2ID2IQ
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Ron & Rhonda
2021 3230CK Montana Legacy w/ Super SolarFlex
(old rig) 2015 Montana 3611RL 8K I.S., Disk Brakes, Sailun Tires
2015 F350 XLT Crew Dually 20K B&W Companion
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04-29-2018, 01:38 PM
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#5
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Montana Fan
Join Date: Jan 2010
Location: Fulltiming
Posts: 313
M.O.C. #10012
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When ours had a problem, I was able to troubleshoot it using the following site and wound up replacing the relay board. Total cost ~$40. I also contacted Dimplex Customer Support to confirm my decision.
https://www.dimplex.com/en/customer_...roubleshooting
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Steve and Diane Pena
SOB Owner
2014 F-350 Dually Diesel
Home is where we park it
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04-29-2018, 02:08 PM
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#6
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,361
M.O.C. #6433
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If you need to replace it check this web site. They sell many models including Dimplex.
http://www.electricfireplacesdirect.com/
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Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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04-29-2018, 07:15 PM
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#7
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Montana Fan
Join Date: Jun 2017
Location: WESTMINSTER
Posts: 159
M.O.C. #20081
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Has any one replaced there factory installed Dimplex fireplace with a Infrared type. Mine gets hot when your hand is a couple inches away but the heat output of the fan is slow blowing into the room. Was wondering if the infrared ones blower is stronger blowing into the room. The little ceramic heater i have blows it seem more volume of air then the Dimplex one installed. Camper is 2016 3791 RD. Noticed the newer model has changed the fireplace and wondering if its a infrared type.
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05-12-2018, 07:43 AM
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#8
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Montana Fan
Join Date: Feb 2010
Location: Calgary
Posts: 351
M.O.C. #10119
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We had a problem with our fireplace turning off and then in a while it would run again for 10 minutes and then turn off. I thought it had to be replaced so I called Dimplex and was told to pull it out and vacuum the dust off in all the areas. Because the dust covers the various electrical contacts. I pulled the fireplace out and noticed there was not a lot of dust, so I vacuumed the entire fireplace and turned it on before screwing it back in to place. After turning it on it ran for hours and it still runs since the vacuum job 3 years ago.
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05-12-2018, 08:01 AM
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#9
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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It is probably just dirty. Ours stopped blowing heat and removal and cleaning solved the problem.
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06-13-2018, 02:00 PM
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#10
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New Member
Join Date: May 2018
Location: Whitesburg
Posts: 2
M.O.C. #21724
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My Dimplex kept shutting down the heat element but still blows air. Factory recommended ( after blowing the unit out and it still not working) to replace the fan/ heater module @ $140. Did it ,but the unit reverted back to its old self halfway through our snowbirding season. There's got to be a more reliable unit available. Anybody but Dimplex!
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06-13-2018, 02:24 PM
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#11
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Montana Fan
Join Date: Dec 2014
Location: Traverse City
Posts: 149
M.O.C. #15913
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Mine kept shutting down and i added a vent to the cabinet on the side at the bottom, to get extra air flow into cabinet. Have not had a problem since.
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2018 Ram 3500 dually
2014 3725RL
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06-13-2018, 04:34 PM
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#12
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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Had that same problem in are SOB and it was the same problem as rescue7 did the same thing and it still works great to this day I sold that 5er to a friend of are's. So I see it all the time.
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Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
Happy Trails
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