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03-17-2012, 07:53 PM
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#1
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Montana Master
Join Date: Aug 2011
Location: Vancouver
Posts: 1,284
M.O.C. #11675
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Can't Believe this Happened.........
As many of you know, we purchased a 2012 3750FL. Our truck order was delayed, so the dealership has been holding the trailer for us. Finally got the truck broke in, so after corresponding with the dealer several times, called yesterday to confirm picking up the trailer today finally.
Drove the five hours to the dealer, with all our stuff in the truck in order to spend our first night in our first Montana. Walk into the office and I'm told they have been trying all morning to get a hold of us. "We don't have your trailer - it's been stolen". I thought maybe it was just a really bad salesperson joke. I said you're kidding. Nope. Our brand new trailer stolen off their lot. Had to wait for Burlington's finest to show up and fill out all the paperwork for thet stolen vehicle. Now I can only imagine the nightmare of paperwork and phone calls to clean this mess up, not to mention the delay to get a new trailer ordered.
Just wanted to cry and vent...
Greg and Kris - once again hopeful to be Montana owner's
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03-17-2012, 08:16 PM
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#2
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Montana Fan
Join Date: Mar 2011
Location: Rising Fawn
Posts: 353
M.O.C. #11268
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Who owned the trailer at the time of the theft... you or the dealer?
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03-17-2012, 08:26 PM
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#3
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Montana Master
Join Date: Aug 2011
Location: Vancouver
Posts: 1,284
M.O.C. #11675
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Quote:
quote:Originally posted by patbarton
Who owned the trailer at the time of the theft... you or the dealer?
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Well, we technically purchased it, but never had taken delivery. At this point they are saying they will take care of everything... Hopefully they follow through on that.
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03-18-2012, 12:54 AM
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#4
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Montana Fan
Join Date: Apr 2009
Location: Millbury
Posts: 188
M.O.C. #9245
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I am so sorry to here that. It must have been a huge blow when you realized they weren't kidding.
I'll pray that the dealer does handle everything for you and it goes smoothly.
I personally believe their insurance should cover it, it was on their lot. No differant than if you took it in for repairs and it was stolen. Anyways hope everything works out.
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03-18-2012, 01:10 AM
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#5
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Montana Master
Join Date: Mar 2009
Location: Fayetteville
Posts: 657
M.O.C. #9178
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Even with a good cup of coffee, that is no way to start or end a day! Sure hope you get the replacement soon.
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03-18-2012, 01:42 AM
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#6
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Montana Master
Join Date: Apr 2007
Location: South Shore
Posts: 6,009
M.O.C. #7110
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I’m so sorry to hear of the misfortune. I certainly hope that your dealer takes care of you and at the least, “above and beyond” the normal. I can’t imagine how someone could think that they could get away with something like that. Where would they hide? Was it stolen just the night before or in the past few days? I would be asking a lot of questions which I’m sure you have.
__________________
2011 GMC 4X4 dually CC, 6.6 Duramax with Allison Transmission. Formally 2001 Montana,2007 3400RL Montana, presently 2018 3401RS Alpine.
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03-18-2012, 02:05 AM
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#7
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Montana Fan
Join Date: Feb 2012
Location: Homosassa
Posts: 307
M.O.C. #12211
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Wow, what nerve. How does someone steal a 5th wheel? I wonder how many are stolen each year? I hope it works out real soom for you.
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03-18-2012, 03:23 AM
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#8
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Montana Master
Join Date: Jun 2009
Location: Williamston
Posts: 631
M.O.C. #9432
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People will steal anything. It's just a matter of wrong place at the wrong time.
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03-18-2012, 03:27 AM
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#9
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Actually more than you would think. Real problem in rural areas, where they disappear into the woods to become hunting lodges. Glad the dealer said he will take care of everything, not all would, if title issuance complete.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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03-18-2012, 04:18 AM
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#10
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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WOW!!! You must be absolutely beside yourself. I know you can get another one but the shock and disappointment has to be huge. We hope things work out for you and you are camping in your new, new unit very soon.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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03-18-2012, 04:22 AM
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#11
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Quote:
quote:Originally posted by 1retired06
Actually more than you would think. Real problem in rural areas, where they disappear into the woods to become hunting lodges. Glad the dealer said he will take care of everything, not all would, if title issuance complete.
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Around here they turn into meth labs. So sorry to hear about this. I know you've been looking forward to this for a long time. Tell the dealer you want G614's on the new one at his expense.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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03-18-2012, 04:53 AM
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#12
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Montana Master
Join Date: Jan 2006
Location: San Antonio
Posts: 1,308
M.O.C. #5165
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Same thing happened to a friend in San Antonio. There new Montana was stolen off the dealers lot just before they were scheduled to pick it up. Actually worked out well for them--they got the next years model at the price of last years. The dealer stood up and did the RIGHT thing. Also the dealer beefed up their security! By the way, that dealer went belly up about 3 years later--because he was 80% boats and only 20% RV's--both industries were hit hard in 2007+ stretch of years. So, keep a positive attitude and work for the best outcome.
__________________
F-250 King Ranch Crew Cab 2012, Single Wheel, 6.7 L Diesel, Transfer Flow Internal 50 Gallon Fuel Tank, Upgraded Ford Software for 50 Gallon tank, 2006 3475Rl with Mor-ryde King Pin, 2nd AC, 2nd Battery, Pressure Pro TPMS, Wet Bolt Shackle Kit
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03-18-2012, 04:57 AM
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#13
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Montana Master
Join Date: Jul 2006
Location: K.C.
Posts: 11,731
M.O.C. #5980
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Sorry to hear about that, you really must have been so disappointed.
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03-18-2012, 05:22 AM
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#14
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Montana Master
Join Date: Feb 2004
Location: Brandon
Posts: 3,944
M.O.C. #1034
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So sorry to hear of your misfortune. Hopefully they can get a replacement asap. Perhaps a chance to order few extras? We wish for you good luck from here, keep us posted.
__________________
Darwin & Maureen DeBackere
Minnedosa, Manitoba, Canada
2011/3500/Silverado/4x4/DRW/Duramax
2017/3721RL/Legacy Pkg./Pressure-Pro
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03-18-2012, 05:58 AM
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#15
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Montana Master
Join Date: Oct 2007
Location: Land O Lakes
Posts: 2,752
M.O.C. #7753
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Sorry to hear about this. If you hadn't taken delivery and signed the final papers then you didn't own it and the process should not even involve you other than getting another rig as stated previously. Same price and newer model. Good Luck and be patient..
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03-18-2012, 07:23 AM
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#16
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Montana Fan
Join Date: Mar 2011
Location: BEND
Posts: 350
M.O.C. #11243
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I am so sorry to hear what happened to you. We purchased ours through the same dealer and I hope they follow through and get you a replacement as soon as possible. They followed through immediately on a couple of things that were ordered and not on the 5th wheel when delivered to us and I had a check from them the next day so we could have our local dealer install what was missing. So I am sure they will take care of you. What a disappointment!
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03-18-2012, 07:30 AM
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#17
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Yipe..Think I will post a guard on ours.
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03-18-2012, 07:38 AM
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#18
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Montana Master
Join Date: Apr 2009
Location: Murrieta
Posts: 5,816
M.O.C. #9257
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Okay folks, there is a legal term for this and this is the dealer's responsibility whether they like it or not.
When someone has possession of another person's property they have a responsibility to return it in the same condition, absent normal wear and tear. In the case of this new trailer, the dealer had possession of the trailer and whether papers had signed it over or not, the trailer was stolen while in their care. This makes it the dealer's liability because they were in possession at the time and they had a responsibility to keep it safe and their insurance will probably take care of the loss.
I've certainly heard enough stories of someone driving right off the lot after purchasing and taking possession of a new vehicle or trailer, then immediately getting involved in a mishap or accident. In this case, the liability has returned to the owner and are now responsible for their own loss.
During these times are when having the proper insurance is so important, whether it's the owner or the party holding the owner's property. There are so many other what-ifs, but in this case, it seems pretty cut and dry. I am guessing if the dealer is credible, then they will cover it through their insurance and incur the costs of replacement. If they go beyond that, then it's a dealer I would return to since they've provided more than is deserved (newer model, same price, etc).
I'm no lawyer, but I believe I understand this to be the case and is why I'm providing this for free. If this doesn't work out this way, you're gonna need a lawyer to recover these damages which now adds the cost of litigation to their responsibility, but I'm guessing this won't happen in this case.
Hang in there, seahunter. I think the only loss will be time, for waiting for the replacement rig. I'm sorry for the loss, but hope you'll get your moment as new owners of a brand new Montana soon. I can't imagine the feelings of disappointment upon hearing the news after that long drive. Then the long drive back home without the trailer. Bummer.
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03-18-2012, 08:32 AM
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#19
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Montana Master
Join Date: Sep 2004
Location: sioux falls
Posts: 1,835
M.O.C. #2121
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Oh, man! What a disappointment for you. Your "newer" Montana will be even better.
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03-18-2012, 08:50 AM
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#20
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Montana Master
Join Date: Aug 2011
Location: Vancouver
Posts: 1,284
M.O.C. #11675
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Thank you all for the kind words of support.
Someone asked about the ownership. Yes, it's already in our name, have the plates and registration in hand, and already made two payments on it - that's what really hurts. We just had not been able to pick it up until now. Now we are hoping they will make the payments until we get the new unit since we don't have a trailer to use. Also we are wondering about other expenses like our storage which we can't use but had already contracted for. We are still in disbelief but keep thinking of so many questions about how this is all going to be rectified.
Thanks again for the support.
Greg and Kris
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