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Old 11-11-2003, 05:02 PM   #1
Montana_576
Established Member
 
Join Date: Oct 2003
Location: Russellville
Posts: 36
M.O.C. #576
I got the shaft

Dear Friends:

We received our 3280RL ďdessert sun setĒ we ordered it and waited 8 weeks when it came in the accent colors and the wallpaper boarder where different than what we were told we would receive. The floor safe in the closet is now a fire safe under the bed; very hard to get to.

My wife put a lot of time and effort to getting the right accessories. Our dealer offered to change the wall boarder but that would look even worse. I fault the Dealer and Keystone for the zero communication. If the run at the plant was changed it should have been communicated to the dealers, and Keystone knows the difference between special orders and dealer stock. All I can say is the day the RV came was one of the worst day we as a couple have ever had. We put a lot of time and money into the Montana dream and we got craped on and used.


George & Sharon Desiderio
Russellville, Arkansas

2004 3280RL
2002 F350 7.3lt SPD,
Ext Cab, LWB, SRW, 4X4.
 
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