Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > HEY KEYSTONE! > What I'd like to say if...
Click Here to Login

Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-14-2006, 06:46 AM   #1
Trailer Trash 2
Montana Master
 
Trailer Trash 2's Avatar
 
Join Date: Nov 2003
Location: Santa Fe Springs
Posts: 4,189
M.O.C. #639
Parts for Montana

I find it hard to understand why my dealer ( Mike Tompsons RV ) cant get parts for my Montana in a timely fashon.
I have been waiting for four months for a simple part for my draps in the bedroom slide area.
I could have make the parts by now, but I ordered them from the dealer with no results so far.
Why cant we order direct from Keystone and elimate the middle man from this MAZE of, "When or never get my parts." A credit card order would generate money for the company much quicker than waiting for the month or more for payment from your distribtors. my money is more reliable and quicker than there's.

Don

 
__________________
Pulling a 2004, 2980 RL an oldie but goodie.
Tow vehicle is a 2009 RED RAM 3500 DRW.
Trailer Trash 2 is offline   Reply With Quote
Old 10-14-2006, 07:46 AM   #2
stiles watson
Montana Master
 
Join Date: Sep 2004
Location: Leona
Posts: 6,382
M.O.C. #2059
Wonder if the part was really ordered? Has Goshen been called? Four months is unreasonable. Somebody has dropped the ball. Expediters aren't doing their job.
stiles watson is offline   Reply With Quote
Old 10-14-2006, 07:55 AM   #3
CRUZIN 2
Montana Master
 
Join Date: Feb 2005
Location: Osmond
Posts: 673
M.O.C. #3160
Don

What parts are you looking for, I got some spare parts when I was at Goshen. Might be able to help out?
__________________
LARRY & LAVONNE HUMMEL
2018 3811MS
CRUZIN 2 is offline   Reply With Quote
Old 10-14-2006, 03:27 PM   #4
txkrumm
Montana Master
 
Join Date: Jun 2006
Location: Livingston
Posts: 575
M.O.C. #5920
I have had a small bit of experience with this dealer. It left me less than impressed or inclined to go back. That was just the sales department, I don't know about the parts department.
On second thought, have you tried Walt's RV supply out in Fontana? They probably have what you are looking for at a fraction of the price. Steve and I were out there today; got a ton of stuff and it came to a whopping 15 bucks. Its like a big RV yardsale, from frigs to plumbing to anything you can think of.
Good luck!
txkrumm is offline   Reply With Quote
Old 10-14-2006, 03:34 PM   #5
Parrothead
Montana Master
 
Join Date: Aug 2004
Location: Fallon
Posts: 6,064
M.O.C. #1989
Send a message via MSN to Parrothead
Tara
Do they have the wallboard that is in our Montanas? I'm trying to find some to close in the washer/dryer closet.
Happy trails............................
Parrothead is offline   Reply With Quote
Old 10-14-2006, 05:59 PM   #6
txkrumm
Montana Master
 
Join Date: Jun 2006
Location: Livingston
Posts: 575
M.O.C. #5920
Sue,
Steve and I will be going out there again, I will look for you next trip out. Steve says he saw some that was definitely "close" but wasn't paying enough attention
txkrumm is offline   Reply With Quote
Old 10-14-2006, 07:00 PM   #7
kwbosch
Montana Fan
 
Join Date: Feb 2005
Location: Riverside
Posts: 223
M.O.C. #3237
Don,

I think your main problem is (Mike Thompsonís RV). They are deplorableÖ

Ken
kwbosch is offline   Reply With Quote
Old 10-14-2006, 09:05 PM   #8
Trailer Trash 2
Montana Master
 
Trailer Trash 2's Avatar
 
Join Date: Nov 2003
Location: Santa Fe Springs
Posts: 4,189
M.O.C. #639
Quote:
quote:Originally posted by CRUZIN 2

Don

What parts are you looking for, I got some spare parts when I was at Goshen. Might be able to help out?
Thanks for the help Larry, here is a picture of what I was hoping the dealer was ordering for me.



As you can see the part that conects to the wall is broken off.
__________________
Pulling a 2004, 2980 RL an oldie but goodie.
Tow vehicle is a 2009 RED RAM 3500 DRW.
Trailer Trash 2 is offline   Reply With Quote
Old 10-14-2006, 09:54 PM   #9
Parrothead
Montana Master
 
Join Date: Aug 2004
Location: Fallon
Posts: 6,064
M.O.C. #1989
Send a message via MSN to Parrothead
Don, replace them with the metal ones. Most RV supply stores carry them.
Tara, close will work as it really won't show much. Thanks.
Happy trails...........................
Parrothead is offline   Reply With Quote
Old 10-15-2006, 05:44 AM   #10
DHenry
Montana Master
 
Join Date: Sep 2003
Location: Forestville
Posts: 6,025
M.O.C. #496
Don, two of these broke on our unit exactly where yours did. I just drilled a new hole in the bracket and mounted them again in the same holes in the wall, works fine so far.
DHenry is offline   Reply With Quote
Old 10-15-2006, 06:22 AM   #11
CRUZIN 2
Montana Master
 
Join Date: Feb 2005
Location: Osmond
Posts: 673
M.O.C. #3160
Don

Sorry, no help here.

Larry
__________________
LARRY & LAVONNE HUMMEL
2018 3811MS
CRUZIN 2 is offline   Reply With Quote
Old 10-15-2006, 09:43 AM   #12
Russ and Sandy
Seasoned Camper
 
Join Date: Oct 2003
Location: Montrose
Posts: 87
M.O.C. #561
When we eliminated the tie backs on our curtains, we needed these brackets for the bottom of the curtains.

I bought small flat aluminum strips from Lowes. I used nails in a 2x4 to create a "bending jig".
I used a plastic one like you've shown as a pattern.

These metal brackets work very well and we are really happy with the functionality and look. The Day/Night shades go up and down "without a hitch"!
Russ and Sandy is offline   Reply With Quote
Old 10-15-2006, 10:17 AM   #13
LonnieB
Montana Master
 
Join Date: Aug 2006
Location: Texico
Posts: 1,917
M.O.C. #6150
Send a message via MSN to LonnieB
Keystone must have up-graded these little jewels, mine are all metal.
LonnieB is offline   Reply With Quote
Old 10-15-2006, 02:40 PM   #14
Parrothead
Montana Master
 
Join Date: Aug 2004
Location: Fallon
Posts: 6,064
M.O.C. #1989
Send a message via MSN to Parrothead
So are ours Lonnie. And if they get bent out of shape you can just bend them back. I have seen them at RV supply stores (not CW).
Happy trails..............
Parrothead is offline   Reply With Quote
Old 10-15-2006, 04:39 PM   #15
patodonn
Montana Master
 
Join Date: Jun 2003
Location: Full Timer
Posts: 918
M.O.C. #331
Just another thought...lots of us have solved the problem by taking those $%^#* drapes off altogether, and taking those holders off. "Opens up" the rooms a lot..

Best,
patodonn is offline   Reply With Quote
Old 10-15-2006, 05:26 PM   #16
txkrumm
Montana Master
 
Join Date: Jun 2006
Location: Livingston
Posts: 575
M.O.C. #5920
patodon,
We did the same. Much better!
t
txkrumm is offline   Reply With Quote
Old 10-16-2006, 11:09 AM   #17
richfaa
Montana Master
 
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
We took a tour of the Service center when at the fall rally.It was just me and good old George.The parts department is in the same building, in fact everything is in the same building "service center" We were impressed by the parts and shipping department, We were advised that parts are shipped out within 2 days of the order being received and if not the dealer would know why, (backorder, etc) I would suspect the dealer if a part takes a overly long time to arrive. When I order a part, any part from any dealer... i ask for the invoice number/order number. Armed with that information I can call customer service and check my order status..Let the dealer know you can and will do that..The last part we ordered through our dealer was delivered directly to my home.
richfaa is offline   Reply With Quote
Old 10-21-2006, 12:26 AM   #18
larryngail
Montana Fan
 
Join Date: Jan 2004
Location: carlsbad
Posts: 305
M.O.C. #888
Quote:
quote:Originally posted by kwbosch

Don,

I think your main problem is (Mike Thompsonís RV). They are deplorableÖ

Ken
AMEN, AMEN....and AMEN!
larryngail is offline   Reply With Quote
Old 10-27-2006, 02:01 PM   #19
Trailer Trash 2
Montana Master
 
Trailer Trash 2's Avatar
 
Join Date: Nov 2003
Location: Santa Fe Springs
Posts: 4,189
M.O.C. #639
Yippie I finally got all 2 pairs of them.
Just a FYI for all interested, here is the Keystone part number for the new and inproved Steel ones, there is a right hand and a left hand bracket, and are sold as a pair or a set.
Part number is ( 144665,Bracket Hold Down Drapery )Along with a picture I hope this will help all in the future for this part.

__________________
Pulling a 2004, 2980 RL an oldie but goodie.
Tow vehicle is a 2009 RED RAM 3500 DRW.
Trailer Trash 2 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Montana Parts paphog Montana Problems, Problem Solving & Technical Help 5 06-02-2016 12:28 PM
Montana Parts paphog TIRES, Montana Tires 2 06-02-2016 06:30 AM
Montana parts identification JimmyRalph General Discussions about our Montanas 13 07-22-2015 04:58 PM
Looking for used or new montana 3400 parts Debbie Asher General Discussions about our Montanas 3 07-03-2014 04:46 AM
Montana used parts? drut68 Montana Problems, Problem Solving & Technical Help 3 04-10-2006 02:00 PM

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 07:05 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.