Control Module for AC/Heat Pump

[Rwork]

I need a control module for my heat pump. The factory installed the wrong one so the heat pump won't work. The dealer says I have to contact Keystone, Keystone says I have to go through the dealer. I'm in a loop here so I sent an email to the CEO of Keystone and he didn't even have the courtesy to respond. The part number is 9630-755. Does anyone know how I can get this part? Just as a side note my 5th Wheel is still under warranty but, it expires the first of December.