We had that happen once when our trailer was about 6 months old. Try power off (at the inCommand panel) to reset the system and then back on. This worked for us. Hasn't happened since.
In case that doesn't work for you. Here's a link to a keystone forum that talks to disconnecting power. See post 5 and 41.
https://www.keystoneforums.com/forum...t=45241&page=3
Would be great to know how you resolved it.
Good luck!
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2021 3231CK, Legacy - dual panes, Kodiak 250 discs, slide awnings, iN-Command, TST-507, 206 Ah SOK LiPo, AC soft start on rear, Starlink RV
2021 F350 SRW CC, 6.7, LB, 4360 pyld, 2800 lb rear SumoSprings, spray on bedliner, 19K Demco Recon on factory pucks, CA non-commercial Class A
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