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11-11-2016, 04:13 AM
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#1
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Slide Problems
We have our 310RE High Country in the shop to fix (under warranty) the #2 slide (the big one). When moving it in and out, it stalls several times before fully extended or retracted. Service has done all the diagnostics and is running out of ideas. Anyone else had similar problems with your cable/electric slides?
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2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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11-11-2016, 06:55 AM
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#2
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,361
M.O.C. #6433
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Don't know how the cable/electric slides are powered. But that is the same symptoms as hydraulic slides that are powered thru an auto reset circuit breaker. Breaker heats up and opens and slides stop. Breaker cools after a few seconds, closes, and slides start again. Breaker heats up and opens and ...... repeat, repeat. If yours is powered thru an auto reset circuit breaker, that is the first place I would look.
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Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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11-11-2016, 08:57 AM
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#3
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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X2
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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11-11-2016, 09:20 AM
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#4
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Montana Master
Join Date: Apr 2013
Location: Arroyo City
Posts: 3,110
M.O.C. #13395
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Our 3750 did that, Lippert replaced auto reset breaker with a 80 amp manual reset breaker. Fixed it
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11-11-2016, 10:42 AM
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#5
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Thanks! I'll have the shop guy check it out.
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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11-11-2016, 10:52 AM
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#6
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Checked with dealer; he agreed the breaker heats up and trips, because of excess friction. He said Keystone says the fix will be to install rollers on the slide instead of, or in addition to, the existing teflon strips the slide runs on. Sounds involved. I did note on the Bal (mechanism mfgr) website they make a standard motor and a HD motor; I wonder if the motor is not up to the task?
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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11-11-2016, 12:09 PM
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#7
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,669
M.O.C. #2283
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One thing you can try is to lube the bottom of the slide with some dry lube, spray on or something like candle wax. That will make it slide easier and could solve the problem. Something else I have a HC and have checked many slide cables and not found one the cables were adjusted wright. The pulling should be tight and the others should have some play in them, according to the manufacturer. Too much pressure on the cables would make the slid hard to move and over heat the breaker.
Lynwood
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11-11-2016, 02:56 PM
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#8
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Montana Master
Join Date: Nov 2004
Location: Oak Harbor
Posts: 1,531
M.O.C. #2471
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Lippert is the manufacturer of these mechanisms and I would contact them personally or have your dealer contact them. I think you will find the fix is just like what BB TX, 1retired06 and K0LCB have said. There are several of us here on the forum that have had this exact problem and followed the recommended Lippert fix and the problem is solved.
Jack
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Previous:2004 Mountaineer 325FKBS,2010 Montana 3455SA Now:2018 Bighorn 3575EL (SOB's ) Res. Fridge,W/D,Disc Brakes,Water Softener,Dish Tailgater PRO,LioN Batts, several mods.
2021 RAM 3500 Laramie.... "LOADED", 4x4, SB H.O. 6.7L, Aisin Trans, PullRite Super Glide Hitch, 52 Gallon Titan Fuel Tank.
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11-11-2016, 03:52 PM
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#9
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Thanks, Jackel. My mechanism is actually manufactured by BAL, and the dealer has been in contact with them. Already tried the dry lube deal, and apparently it didn't work. I will discuss this with the shop guy.
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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11-12-2016, 02:08 AM
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#10
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Montana Master
Join Date: Mar 2013
Location: Hanover
Posts: 1,473
M.O.C. #13325
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I'm amazed the service people haven't tried replacing the auto breaker (unless they already have).
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11-12-2016, 02:00 PM
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#11
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Montana Master
Join Date: Dec 2009
Location: Sebring
Posts: 3,669
M.O.C. #9969
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Folks, if the OP has the BAL Accuslide Mech, it's a Cable Slide System not Hydraulic, thus I believe it doesn't have an Auto-Reset Breaker.
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Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
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12-21-2016, 04:09 AM
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#12
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New Member
Join Date: Dec 2016
Location: Knoxville
Posts: 3
M.O.C. #19304
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We had the same problem on our slide that is operated by a cable.. it would stop half way and we would hear a click. They checked the circuit breakers, fuses... Dealership advised that the incorrect motor had been installed based on the weight..(it was the kitchen side which is the heaviest).. fixed under warranty, no problems reported so far.
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02-16-2017, 06:48 PM
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#13
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Established Member
Join Date: Jan 2014
Location: North Fort Myers
Posts: 13
M.O.C. #14011
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We've been having the same experience with our heavy slide in our High Country. We have an awesome dealer we searched for prior to ordering our rig and drove 750 miles rather than use our local dealers who we've had years of past experiences with. They initially thought it would be a simple breaker replacement as we were passing through on a trip. Unfortunately, that didn't work. Since then, the slide motor has been replaced twice with a high-torque motor, neither of which has resolved the problem. My understanding is Keystone's recommendation is to have rollers installed. We're in Florida but plan to take it back to the factory for something we consider a major repair.
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03-27-2017, 11:04 AM
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#14
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Established Member
Join Date: Jan 2014
Location: North Fort Myers
Posts: 13
M.O.C. #14011
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Has your problem been corrected? We've been dealing with this since we purchased it last March. They've replaced the motor with a High-torque motor...twice. Now say definitely should not have a high-torque motor, put in the smaller motor and add rollers. Two different repair facilities have disagreed with Keystone's recommended repair.
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03-31-2017, 08:32 PM
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#15
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Quote:
Originally Posted by joyhunton
Has your problem been corrected? We've been dealing with this since we purchased it last March. They've replaced the motor with a High-torque motor...twice. Now say definitely should not have a high-torque motor, put in the smaller motor and add rollers. Two different repair facilities have disagreed with Keystone's recommended repair.
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The problem seems to be corrected. I am a little concerned that where the rollers contact the bottom of the slide, there appears to be some wear on the cheesy black poly tarp material they use to cover the bottom.
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03-31-2017, 08:53 PM
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#16
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Montana Master
Join Date: Apr 2016
Location: North Lake Tahoe
Posts: 639
M.O.C. #18510
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I don't want to hijack this thread, but are we supposed to regularly spray some kind of lube on the geared racks and cables for these slides?
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2017 3820FK Legacy Edition full body paint Montana, For Sale this November, 2018. 2016 Ram 3500 long bed Dually Cummins Turbo with air bags
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04-01-2017, 11:01 AM
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#17
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Established Member
Join Date: Jan 2014
Location: North Fort Myers
Posts: 13
M.O.C. #14011
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Quote:
Originally Posted by Bad Moon
The problem seems to be corrected. I am a little concerned that where the rollers contact the bottom of the slide, there appears to be some wear on the cheesy black poly tarp material they use to cover the bottom.
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Thanks for the reply. That was one concern of the current repair center, wear on the bottom of the slide since it wasn't intended to be in contact with rollers. Still waiting on our end.
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12-10-2018, 12:12 PM
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#18
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New Member
Join Date: Dec 2018
Location: Weaverville
Posts: 1
M.O.C. #23149
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Slide bottom
Quote:
Originally Posted by Bad Moon
The problem seems to be corrected. I am a little concerned that where the rollers contact the bottom of the slide, there appears to be some wear on the cheesy black poly tarp material they use to cover the bottom.
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We have the same model/year High Country. Currently in shop. We noticed hesitation in living room slide while retracting. Looked underneath and black tarp stuff worn down to plywood on the underside. Warranty won't cover until they take out slide and analyze $4,000 plus.
What fixed yours and is the underside still wearing ?
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10-17-2019, 08:21 AM
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#19
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Seasoned Camper
Join Date: Oct 2019
Location: Granbury
Posts: 76
M.O.C. #25118
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2015 Montana High country
We have a 2015 Montana High Country 353 RL.
Both our large slides stop when extending or retracting. You can hear the thermal switch on the motor reset before you can continue. I've replaced the 50 amp breakers (near the batteries) but no luck. I've had it in to the shop and they say its a manufacturing issue. I called Norco (we have the Bal Accuslides) and they aren't much help as they say each manufacture installs them differently. Keystone say it's out of warranty but know it is a known issue (I've seen plenty of stories on the forums. Just wish I saw them before buying the unit).
The slide don't even touch the two rollers(only two, really? Shinteck uses rollers every 2 to 3 feet!). I took it to the local shop and they say the motors are pulling 80 amps and it appears the slide is rubbing on the floor which they say is warped. Are there any Norco Slide experts that can fix this? whether Keystone pays up will depend on my desire to get a lawyer. We are in the Ft. Worth, Texas area. Any help would be appreciated
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06-12-2020, 03:27 PM
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#20
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Established Member
Join Date: Aug 2018
Location: Colorado Springs
Posts: 18
M.O.C. #22393
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Cables too tight?
I had to replace a frayed cable on the kitchen slide in our HC330 this week. This slide has always labored and tripped off a few times. I noticed that the cables are very (too?) tight on all three slides. While going through the adjustments I noticed the maintenance manual says:
The Accu-Slide is a give and take system between the cables, if the inside and outside opposing cables are too tight you will cause the motor to be over worked leading to trouble later on.
Loosened the chains a bit and the laboring sound is much less. Still messing with the adjustments to dial it in. Just thought I would pass this along.
__________________
Paul and Penny Gavin
Black Forest CO
2018 330RL, 2015 Chevy 3500 diesel
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