Keystone Service Team/Coleman-Mach AC units/Ductwork
No sir, had the mobile service tech from Camping World take down the vent fan in the kitchen and looked in the ceiling and no way to attach a third AC unit to the duct work.
I'm working with Keystone to found out why they put the blocked wood in the duct work.
Thanks for the information
James
After sending Keystone pictures of the blocked ductwork, I received a reply back and this is what I was send.
"Our service team is not able to make out much from the photos. I would advise taking it to the dealer and having them inspect. If they find a defect they can submit it to Keystone under warranty."
I have been thinking about this for a while, since the rear AC unit is a air conditioning/heat pump, I guess running the heat pump the unit would not be able to keep the whole unit warm in the cold weather, this is why the ductwork was blocked off to keep the living area warm, so that is why I was told to run the fireplace and the furnace to keep the unit warm.
But the problem is the airflow doesn't get to the thermostat to tell the unit what the temperature is, sense the airflow stops at the third set of outlet in the ceiling.
Then my thoughts are why did you put something in that will not keep the unit warm, just use the furnace and fireplace, or install a heat pump in the bedroom to solve the problem.
This is the start of things I need looked at, the Refrigerator does it have a drain on it, because my old one did drain into a pan in the back of it. It was and Electric/Gas unit, the good one. I came back from Myrtle Beach and shut the unit down, after a day I thought I would check it out to see if the unit had defrosted and make sure enough everything was OK and, here is all the water laying in the bottom of the fridge and just about to run out on the floor, so want would the company do if the floor over time rotted out due to the water from the refrigerator leaking onto the floor. I guess I would out of LUCK and have to pay to have it repaired out of my pocket.Then why put a residential in a camper that if you had to replace it you have to take to slide out, boy that will cost you out your a** to have that done. Just make to door way bigger that way your can take to doors off and then remove the unit thru the door. I guess the would be hard because someone would have to design a bigger door.
Right now I would love to have my old unit back because I think this is going to be a big dam headache working with Keystone to get something done right. Plus I don't need my unit sitting in the dealer lot for months on end, if so I will unload it and let the loan company come get it.
My plans were to start traveling and see this great county, after serving in the military for 34 years and see it from the air, it time to see it from the ground, and not having to wait on my unit to be repaired.
Plus the quality of workmanship has gone down hill big time, I think it just as bad now as it was back during Covid. You would think paying that kind of money for a luxury camper you would get good quality workmanship.
Yes I know I'm running off at the mouth, but Keystone need to step up to the plate and work with
US the customer to resolve the problem and to help make the unit better and reputation would come back and people would buy Montana again. I know it all about the almighty dollar!
Again this is my opinion!
Again thanks for all the information, all and my unit is
2024 3781RL Montana
Thanks
James Blackford Jr.