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Old 08-23-2018, 04:16 AM   #101
Montana Master
Join Date: Aug 2008
Location: New Bern
Posts: 4,377
M.O.C. #8728
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Jim & vickie Fischer
2009 3665RE
Vin # 94701260
Broken screen door hinge.
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Old 08-25-2018, 05:35 AM   #102
Seasoned Camper
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Join Date: Apr 2014
Location: Manchester
Posts: 88
M.O.C. #14213
Glen & Lisa Moutinho
Vin EA740099
Arrive Sept 19
Item 1: couch
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Old 08-25-2018, 08:45 AM   #103
Established Member
Join Date: Aug 2017
Location: Fairhope
Posts: 25
M.O.C. #20324
[QUOTE=Bogie10;1109861]Joe Bogumil
Arrive September 16, 2018
#1 Kitchen Slide is stopping as we retract it.
#2 Hot water heater ( had to change my 2nd choice as it just went out)
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Old 08-25-2018, 09:31 AM   #104
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Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
NAME: Robin & Astrid Bierworth
VIN# Last 8: HA741469
Site #
Arrival Date: Tuesday, Sept. 18
Cell: will message you

This is our first time attending the rally. We very much appreciate having 2 items looked at by Keystone staff.

Item #1: Battery runs down very quickly when trailer is not plugged in. Battery tested fine, and a brand new replacement battery did the same thing. I ran a test for 24 hours with only the fridge running on propane for 12 hours. The battery went from 12.6 down to 11.7

Item #2: The living room ceiling fan blades wobble a lot. I found that a screw in one of the blades was missing and replaced the screw but the blades still wobble. This was on our list to the dealer for warranty items. We were told by the dealer that there was no problem, and that some fan blades will wobble. However, we have a friend with the exact same model and year, and his fan blades do not wobble. The blades are touching the top of the slide when the slide is in. I would appreciate if you could look into this since I am not comfortable using the fan as is.

2017 High Country 305RL
2015 Ford F-250 Super Duty
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Old 08-25-2018, 11:56 AM   #105
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Join Date: Sep 2017
Location: Gulfport
Posts: 13
M.O.C. #20567
Terry and Judy Hathcock
Vin #J4700889
Site # ?
Arrival Date: 9/19/18
Cell: 228-861-8211
Item #1 shower door will not slide completely
Item #2 decal needs replacing (we have the decal) is offline  
Old 08-25-2018, 02:00 PM   #106
Montana Fan
Join Date: Jun 2017
Location: Medina
Posts: 190
M.O.C. #19945
VIN G4702451
#1 Hydraulic leveling system has to be used in manual mode too many times and control pad doesn't always seem to work.
#2 Hydraulic kitchen slides trip a breaker or a power issue too often, even only bringing one slide in or out at time.
Jerry cell 3602-292-3057, Laura cell 362-292-3056

Thank you
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Old 08-25-2018, 02:37 PM   #107
New Member
Join Date: May 2018
Location: Madison
Posts: 7
M.O.C. #21847
Keystone repairs needed

JB Scott
Vin# H4702487
Site# ??
Arrival - 9/19/18
Cell# 402-203-8835
Item#1 - Inside trim needs attention
Item#2 -Awnings not rolling properly
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Old 08-25-2018, 07:44 PM   #108
Keith and Pat
Established Member
Join Date: Aug 2018
Location: Maitland
Posts: 24
M.O.C. #22492
Service Advisor On Site Repair Visit

Keith and Pat Chambers
Last 8 of Vin # - HA741334
Site # ??
Cell: 407-920-3708
Arrival 9/19/18
1. Kitchen slide needs adjusting. Shakes entire trailer going out or in
2. Auto leveling system needs calibration.
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Old 08-26-2018, 07:36 AM   #109
Seasoned Camper
Join Date: Oct 2008
Location: Independence
Posts: 67
M.O.C. #8879
Keystone Service Advisor

Name: Frank Shryock
Vin: F4702117
Site: TBD
Arrival Date: 19 Sep 2018
Cell: 816-589-6364
Item#1: Auto Level Bangs when setting

Item#2: Auto Reset Breaker for Hydraulics missing.
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Old 08-26-2018, 10:24 AM   #110
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Join Date: Jan 2016
Location: Scotland
Posts: 42
M.O.C. #18169
Keystone Service Advisor On Site

Paul & Janice Holbrook
VIN: J4702637
Arrival Date: 9/19
Item 1: HDMI Cord to LR TV broken on end
Item2: Wall panel loose between table slide out and tv slide out.
Other issues remain

2018 Montana Fifth Wheel 3561RL
2013 Chevrolet Silverado 2500HD 6.0
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Old 08-26-2018, 06:17 PM   #111
karl and linda
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Join Date: Mar 2018
Location: coloma
Posts: 17
M.O.C. #21454
Karl and Cloherty
Vin: 4ydf31221j4701773
Arrival date 9/19
Item 1: electrical
Item2: bearings
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Old 08-27-2018, 06:48 AM   #112
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Join Date: Aug 2017
Location: Okemos
Posts: 21
M.O.C. #20394
NAME: Mike Darnell
VIN# Last 8: G4701534
Site #:
Arrival Date: 09/19/2018
Cell: 517-896-2084
Item #1: Can’t get rear view camera to work.
Item #2: Reattach curtain to wall
Mike and Rebekah Darnell
2016 3950BR
Ford F-350 long bed crew cab
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Old 08-27-2018, 05:27 PM   #113
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Join Date: Jan 2016
Location: Scotland
Posts: 42
M.O.C. #18169
Paul and Janice contact number is 717-816-0949
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Old 08-28-2018, 08:41 AM   #114
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Join Date: Oct 2009
Location: Germantown
Posts: 41
M.O.C. #9790
Name: Kevin Griffin
VIN: H4703305
Site#: TBD
Arrival Date: 9/19
Cell: 513-532-0785

Item #1. Both Air Conditioners & Thermostats not functioning correctly.
Item #2. Rear window appears to be leaking.
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Old 08-30-2018, 03:58 PM   #115
Established Member
Join Date: May 2018
Location: Waters
Posts: 17
M.O.C. #21798
NAME: Janice & Jack Wotring
VIN# Last 8: G4700905
Site #
Arrival Date: Sept. 19
Cell: 734.239.5057

1. Excessively loud air conditioner
2. Level up system becomes soft after two weeks in one place, control pad possibly malfunctioning.
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Old 08-31-2018, 11:28 AM   #116
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Join Date: Jul 2016
Location: Charlotte, MI
Posts: 35
M.O.C. #18758
Name: Mike and Wanda Loveland
Vin# (last 8): G4702638
Arrival Date: Tuesday 9/18/18
Cell: 517-231-2333

Item #1: Cable TV system throughout 5th wheel has never worked from the day we purchased it.

Item #2: Refrigerator/freezer - Food does not stay frozen in freezer, all four doors will not stay closed when traveling nor close tight other times.

Mike & Wanda, 2016 Montana 3610RL
2019 Ford F-450 6.7L Platinum DRW 4WD Crew Cab Long Bed
“Tomorrow is never promised, so we are living our dreams today!”
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Old 08-31-2018, 06:08 PM   #117
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Join Date: Aug 2018
Location: Moline
Posts: 10
M.O.C. #22517
NAME: Ken Duhm
VIN# Last 8: B4703324
Site #Unk (You may not know this at the time you respond. No worry I will take care of this)
Arrival Date: 9/18
Cell: 309.269.8184
Item #1: Exterior windows (6) have bad butyl seals (cracked but not leaking yet)
Item #2: Black tank cable VERY hard to operate
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Old 08-31-2018, 10:59 PM   #118
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Location: Zanesville
Posts: 21
M.O.C. #22373
Tech Support

Mike And Peggy Petrill
Site #
Arrival 9/19
1. Level Up times out
2. Kitchen Table slide jumps
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Old 09-01-2018, 06:55 AM   #119
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Location: Scotland
Posts: 42
M.O.C. #18169
Just wondered why we haven’t been added to the list yet!
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Old 09-01-2018, 11:52 AM   #120
Jay Bird
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Join Date: Feb 2007
Location: Fayetteville
Posts: 2,352
M.O.C. #6831
Paul & Janice. Just an oversight on this post. However, you are on the spreadsheet the will be forwarded to Keystone for the Service Appointments. Added.
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