Keystone Service Advisor On Site Repair Visit

[NCFischers]

Jim & vickie Fischer
2009 3665RE
Vin # 94701260
Broken screen door hinge.

[glkids2]

Glen & Lisa Moutinho
Vin EA740099
734-260-3701
SITE ?
Arrive Sept 19
Item 1: couch

[Bogie10]

[QUOTE=Bogie10;1109861]Joe Bogumil
HA740358
(248)342-3280
Arrive September 16, 2018
#1 Kitchen Slide is stopping as we retract it.
#2 Hot water heater ( had to change my 2nd choice as it just went out)

[Loneoak]

NAME: Robin & Astrid Bierworth
VIN# Last 8: HA741469
Site #
Arrival Date: Tuesday, Sept. 18
Cell: will message you

This is our first time attending the rally. We very much appreciate having 2 items looked at by Keystone staff.

Item #1: Battery runs down very quickly when trailer is not plugged in. Battery tested fine, and a brand new replacement battery did the same thing. I ran a test for 24 hours with only the fridge running on propane for 12 hours. The battery went from 12.6 down to 11.7

Item #2: The living room ceiling fan blades wobble a lot. I found that a screw in one of the blades was missing and replaced the screw but the blades still wobble. This was on our list to the dealer for warranty items. We were told by the dealer that there was no problem, and that some fan blades will wobble. However, we have a friend with the exact same model and year, and his fan blades do not wobble. The blades are touching the top of the slide when the slide is in. I would appreciate if you could look into this since I am not comfortable using the fan as is.

[Jmhathcock@bellsouth.net]

Terry and Judy Hathcock
Vin #J4700889
Site # ?
Arrival Date: 9/19/18
Cell: 228-861-8211
Item #1 shower door will not slide completely
Item #2 decal needs replacing (we have the decal)

[Thorsell]

VIN G4702451
#1 Hydraulic leveling system has to be used in manual mode too many times and control pad doesn't always seem to work.
#2 Hydraulic kitchen slides trip a breaker or a power issue too often, even only bringing one slide in or out at time.
Jerry cell 3602-292-3057, Laura cell 362-292-3056


Thank you

[Jbbev]

JB Scott
Vin# H4702487
Site# ??
Arrival - 9/19/18
Cell# 402-203-8835
Item#1 - Inside trim needs attention
Item#2 -Awnings not rolling properly

[Keith and Pat]

Keith and Pat Chambers
Last 8 of Vin # - HA741334
Site # ??
Cell: 407-920-3708
Arrival 9/19/18
1. Kitchen slide needs adjusting. Shakes entire trailer going out or in
2. Auto leveling system needs calibration.

[OldRetiredMSGT]

Name: Frank Shryock
Vin: F4702117
Site: TBD
Arrival Date: 19 Sep 2018
Cell: 816-589-6364
Item#1: Auto Level Bangs when setting

Item#2: Auto Reset Breaker for Hydraulics missing.

[holbrook2]

Paul & Janice Holbrook
VIN: J4702637
Site#:
Arrival Date: 9/19
Item 1: HDMI Cord to LR TV broken on end
Item2: Wall panel loose between table slide out and tv slide out.
Other issues remain

2018 Montana Fifth Wheel 3561RL
2013 Chevrolet Silverado 2500HD 6.0

[karl and linda]

Karl and Cloherty
Vin: 4ydf31221j4701773
Site:
Arrival date 9/19
Item 1: electrical
Item2: bearings

[mdarnell]

NAME: Mike Darnell
VIN# Last 8: G4701534
Site #:
Arrival Date: 09/19/2018
Cell: 517-896-2084
Item #1: Can’t get rear view camera to work.
Item #2: Reattach curtain to wall

[holbrook2]

Paul and Janice contact number is 717-816-0949

[KEG]

Name: Kevin Griffin
VIN: H4703305
Site#: TBD
Arrival Date: 9/19
Cell: 513-532-0785

Item #1. Both Air Conditioners & Thermostats not functioning correctly.
Item #2. Rear window appears to be leaking.

[JJW]

NAME: Janice & Jack Wotring
VIN# Last 8: G4700905
Site #
Arrival Date: Sept. 19
Cell: 734.239.5057


1. Excessively loud air conditioner
2. Level up system becomes soft after two weeks in one place, control pad possibly malfunctioning.

[mwcampers]

Name: Mike and Wanda Loveland
Vin# (last 8): G4702638
Site:
Arrival Date: Tuesday 9/18/18
Cell: 517-231-2333

Item #1: Cable TV system throughout 5th wheel has never worked from the day we purchased it.

Item #2: Refrigerator/freezer - Food does not stay frozen in freezer, all four doors will not stay closed when traveling nor close tight other times.

[ken.duhm]

NAME: Ken Duhm
VIN# Last 8: B4703324
Site #Unk (You may not know this at the time you respond. No worry I will take care of this)
Arrival Date: 9/18
Cell: 309.269.8184
Item #1: Exterior windows (6) have bad butyl seals (cracked but not leaking yet)
Item #2: Black tank cable VERY hard to operate

[ohiocamp]

Mike And Peggy Petrill
J4702807
Site #
740-616-3409
Arrival 9/19
1. Level Up times out
2. Kitchen Table slide jumps

[holbrook2]

Just wondered why we haven’t been added to the list yet!

[Jay Bird]

Paul & Janice. Just an oversight on this post. However, you are on the spreadsheet the will be forwarded to Keystone for the Service Appointments. Added.