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Old 08-24-2017, 10:58 AM   #81
Petmoose
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Don Deckard
VIN: last 8 digits C4701350
Site #:
Arrival Date: 8/12
Cell: 940-435-1229
Item#1: Light pendants over kitchen island shorting out.
Item #2: Levelup controller vales for each slide either not labeled correctly or not working.
Item#3: Levelup pistons leaking. Passenger side front has been replaced 3 times. Three others have replace as well due to leaking.
Item#4: Waste tank handle pulls sticking or very hard to pull out.
 
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Old 08-24-2017, 06:51 PM   #82
bish
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Steve Bischoff (bish)
Vin #: 94700907
Arrival: September 14
Cell: (419) 438-6097
Item #1: Dometic toilet will not hold water
Item #2: Slides noisy when extending and retracting
Time Slot: 3:30 or 3:45
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2009 10th Anniversary 3400RL, LED bulbs throughout unit, Level up, X-Factor, Wet bolts, Disc brakes, Sailun S637 tires.
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Old 08-24-2017, 08:11 PM   #83
Max
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Pat McFarlin & Ben Taher (max)
Vin#: D4700736
Arrival: September 20 (possibly earlier)
Cell: 973-600-6955
Item #1: Caulking on right side of nose came loose
Item #2: Adjustment of levelers & possible hydraulic leak
Item #3???: Facia replaced at last rally fell off 1 hr after leaving factory
Time Slot: Next Available Appointment
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Old 08-27-2017, 10:04 AM   #84
BrightonBob
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Robert (Bob) Taylor
VIN# E4700490
Arrival 9/21
Cell: (901) 619-0527
#1 - Wet bolt condition
#2 - How to replace slide cables
Time Slot - Any
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Old 08-29-2017, 05:44 PM   #85
quilterpat
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ron and pat akom vin# 4YDF2982X4F701868 site ? Arrival 19 Sept Cell 6163507437 Item #1 decals Item #Trim corner cap or cap bulkhead trim cap time 3:45-4:00
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Old 09-04-2017, 03:22 PM   #86
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Ron & Pat,
I sent you a PM
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Old 09-07-2017, 11:59 AM   #87
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Jay Bird I'm going to send you a PM. JP
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Old 09-11-2017, 08:32 AM   #88
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I just received a phone call from Dave & Patricia Bosma. They are 1st timers and hadn't signed up for the 15 minute tech visit. They do not have internet access. Can you please add them to the schedule? Thanks.
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Old 09-14-2017, 05:31 AM   #89
Bill and Jan
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Can you delete the fireplace on our post and add door lock?
Jan Mains
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Old 09-14-2017, 07:13 AM   #90
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Service Tech Visit call...

All,

Good News!

We just got a call from Keystone Service stating that the service techs will be available all week and not just on the one day. They will be contacting us directly for our service visit.
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Old 09-14-2017, 08:02 AM   #91
Jay Bird
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Jan,
I had a meeting with my Keystone counterpart and he understands that there may be more than two issues to address and changes. Just tell the tech when he visits your site.
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Old 09-14-2017, 10:34 AM   #92
richfaa
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Got same phone call that is a very good idea.
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Old 09-14-2017, 03:32 PM   #93
Rondo
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Got the same call today, stating there will be at least one service tech at the campground all week and they/he/she will call us when he/she/they will be coming to the unit for their session.

One thing for you First Timers and even those that have been to the Rally previously-- Do not expect them to get everything done that might be on your list of problems. IF Montana Division decides to work on your unit it more than likely will be either during the week or possibly AFTER the Rally. They may also send you to a local RV repair facility that they contract with or they may even send you back to your dealer you purchased the unit from for them to do the repairs IF they decide on doing anything at all. There have been instances that they decided not to do anything.
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Old 09-14-2017, 03:59 PM   #94
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Quote:
Originally Posted by Arkware View Post
All,

Good News!

We just got a call from Keystone Service stating that the service techs will be available all week and not just on the one day. They will be contacting us directly for our service visit.
I also got the call. They will pull us off the 15 minute list and just call us, since we are coming in early.
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Old 09-14-2017, 07:30 PM   #95
Tillybuster
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Please sign me up for a tech spot.
Mike Schilling
VIN #J4700238
Cell # 517-627-7567
Arrival date. 9/20
Site # 458
Item #1-lippert auto level
Item #2-closet door issues
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Old 09-15-2017, 08:14 AM   #96
Jay Bird
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Mike,
The allotted space I have have been filled. There will be someone from Keystone Service Center here that you may be able to talk to to work you in base on their work load.
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Old 09-15-2017, 02:24 PM   #97
Sadiegirl
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Marion and Thomas Keenan (we spoke this morning)
Vin# H4702317
Site: 203
Arrival: 15 Sept.
Cell: 214-493-3784
Item 1 Water heater seems loud
Item 2 Bedroom slide not flush against inside wall when open
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