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Old 01-01-2015, 03:16 AM   #1
1retired06
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Trekwood

Posted an issue earlier where I ordered a Keystone OEM part from Trekwood, and received the wrong part from Keystone, via Tiara RV. Keystone was non-responsive indicating I did not order from them, talk to the dealer. The dealer, tiara was also non-responsive. Trekwood however was very professional and customer oriented and immediately sent the correct part directly at no cost, and told me to keep the wrong part sent. So, a thumbs up for Trekwood.
 
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Old 01-01-2015, 03:42 AM   #2
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Great to hear of good customer service.
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Old 01-01-2015, 04:01 AM   #3
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I'll put them on my good guys list. Thanks for the feedback.
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Old 01-01-2015, 09:02 AM   #4
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I love happy endings.
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Old 01-01-2015, 04:27 PM   #5
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Good to know, thanks!
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