Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > GENERAL DISCUSSIONS > General Discussions about our Montanas
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 11-21-2014, 10:50 AM   #1
PackerFan
Montana Master
 
Join Date: Feb 2004
Location: Pahrump
Posts: 2,523
M.O.C. #1081
Progressive EMS Problem Fixed!!

I have a portable Progressive 50 amp EMS and during our recent trip it went bad. I plugged it into the electrical pedestal when we arrived at a campground and it wouldn't let power through. It was showing crazy information in the display and trouble codes. I called Progressive and explained the problems to them. They said ship it back to them and they would take care of everything and I should have it back in 2 weeks.

Well, they did exactly that and when we got home there was our repaired EMS looking good as new and the BEST part....No Charge!! Nice knowing a company really does stand behind their product and warranties. Highly recommend Progressive Industries products to everyone.

The only worry I had was finishing our trip without any electrical protection.
PackerFan is offline   Reply With Quote
Old 11-21-2014, 11:28 AM   #2
mlh
Montana Master
 
Join Date: Oct 2004
Location: Salem
Posts: 5,441
M.O.C. #2283
Let me tell you about another one. About two years ago I ordered a wireless backup camera from Tadi Brothers. The transmitter and receiver wasn't strong enough for reliable use so I called them and they had a better system so I said send it to me. I tried to give them my card number they said no charge. Last week about two years after I got the unit I called about an extension cord for the unit. The lady ask what length I needed. They had 15, 35, 50 and 75 foot ones. I told her a 35 foot one would be nice. She said thank you no charge we will ship it to you.
Lynwood

__________________
www.harrellsprec.com
Lynwood Harrell
323 RL HC 2008 F250
mlh is offline   Reply With Quote
Old 11-21-2014, 12:03 PM   #3
richard66
Montana Fan
 
Join Date: Jun 2006
Location: fort myers
Posts: 126
M.O.C. #5896
No charge, that's why you should buy Progressive. They have the best warranty and service going.
richard66 is offline   Reply With Quote
Old 11-21-2014, 12:29 PM   #4
DQDick
Montana Master
 
DQDick's Avatar
 
Join Date: Jun 2011
Location: Wilsey
Posts: 17,327
M.O.C. #11455
I've always Progressive based on their reputation for service. Glad to hear another instance of them doing something right.I bought a progressive EMS to replace their surge protector I was using before I knew about EMS's. I've kept the surge protector just in case I ever have to send the EMS back in.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
2017 3500 Dodge Maxi DRW 4X4, Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, etc.
DQDick is offline   Reply With Quote
Old 11-21-2014, 03:18 PM   #5
1retired06
Montana Master
 
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,094
M.O.C. #12156
We have been happy with Progressive.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
1retired06 is offline   Reply With Quote
Old 11-22-2014, 02:16 AM   #6
CORattler
Montana Master
 
CORattler's Avatar
 
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
Glad it worked out well for you Scott. I would expect no less from Progressive.
I too had a positive experience with Progressive. When I was installing the hard wired unit into my RV, I was having trouble and called their tech support on a holiday weekend. I left a message and was called back within the hour and the tech walked me through the fix and resolved the issue. Never had a problem with the EMS since. All my future power management needs will be with this company. They do business the way it should be done. I recommend them and their products.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
CORattler is offline   Reply With Quote
Old 11-22-2014, 03:59 AM   #7
richfaa
Montana Master
 
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,016
M.O.C. #2839
we have had our progressive 50C for 8 years and it has not failed so we are glad to hear of the great service.
richfaa is offline   Reply With Quote
Old 11-23-2014, 04:23 AM   #8
PackerFan
Montana Master
 
Join Date: Feb 2004
Location: Pahrump
Posts: 2,523
M.O.C. #1081
The only thing they requested was I send a copy of the original receipt of purchase showing I am the original owner. Had to do some digging through paperwork to find it but glad I saved it.
PackerFan is offline   Reply With Quote
Old 11-23-2014, 04:53 AM   #9
stengels
Montana Master
 
stengels's Avatar
 
Join Date: Mar 2014
Location: Sioux Falls
Posts: 505
M.O.C. #14162
Send a message via AIM to stengels
Ditto. Great product.
__________________
Steve & Sheryl Engels
2018 Montana 3790RD
stengels is offline   Reply With Quote
Old 11-23-2014, 06:00 AM   #10
mtheo
Montana Master
 
Join Date: Aug 2006
Location: merced
Posts: 956
M.O.C. #6171
I had a problem with our 50 amp., had it for about 6 started to trip out for low voltage when it was not low.
They sent me a new upgraded board, no cost. Works great again.
Good people to work with.
mtheo is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Wierd Fridge Problem(Fixed) Exnavydiver Repairs & Service 11 03-09-2010 09:57 AM
Electrical Problem (FIXED)!!! Exnavydiver Repairs & Service 12 12-23-2008 01:16 PM
Furnace problem fixed sreigle Repairs & Service 2 10-13-2008 07:23 AM
GFCI Problem (On edit: Fixed) exav8tr Montana Problems, Problem Solving & Technical Help 13 01-14-2008 04:25 AM
How my DH fixed this problem Dustytuu Montana Problems, Problem Solving & Technical Help 4 05-22-2005 08:44 AM

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 04:27 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×