Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×

Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > GENERAL DISCUSSIONS > General Discussions about our Montanas
Click Here to Login

Thread Tools Search this Thread Display Modes
Old 08-18-2014, 07:52 AM   #1
Big Bear
New Member
Join Date: Aug 2014
Location: Holliday
Posts: 9
M.O.C. #14560
Screen door

We have a new 2014 3155 Montana,we just love it. Has anyone have trouble with the screen door. My has been trouble since day one. Only owned it a month. First trip in it . The door handle broke off off the door and is like the hinges are bent. We have to lift the door to get into the RV. Really on happy with a new expensive fifth wheel. I really don't want to fight with the dealer but I will. Thanks
Big Bear is offline   Reply With Quote
Old 08-18-2014, 08:22 AM   #2
Site Team
Join Date: Aug 2007
Location: Omaha
Posts: 6,352
M.O.C. #7560
Barry and Barb-- Contact Keystone Customer Service and talk to them first before heading for your dealer. That way Keystone has it on file about your problem and the dealer can not argue with you about repairs. He shouldn't anyway since it is a new unit and still under warranty. Let us know how things turn out!

Rondo is offline   Reply With Quote
Old 08-18-2014, 08:25 AM   #3
Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,337
M.O.C. #12156
Sounds like the door is misaligned or the door frame is bent. Suspect there will not be a fight with your dealer if a good dealer.. The villain is a warranty clerk at keystone who decides whether or not to approve a submission from a dealer. Once denied, a real fight to overturn. I just went thru that and got approval for a previously denied claim. The dealer pushed from his end and I pushed keystone corporate and they got tired of us and approved the repair just to shut us up. If you have an aggressive dealer on your side that is most of the battle. A customer oriented dealer will simply fix your door. Does not sound like a big deal to fix.
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
1retired06 is offline   Reply With Quote
Old 08-18-2014, 09:02 AM   #4
Montana Master
Join Date: Feb 2003
Location: Englewood
Posts: 3,094
M.O.C. #164
Man6 times the screen door is bent in shipping from the supplier or someone may have leaned on it when at your dealer they replaced ours no problem
kdeiss is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Screen Door Gap kozzy Montana Problems, Problem Solving & Technical Help 6 08-24-2016 06:14 AM
screen door mod okierver Additions & Improvements 9 10-21-2015 06:35 PM
Screen Door Allen in MT Additions & Improvements 7 01-05-2008 12:30 PM
Screen Door/Storm Door Montana_265 General Discussions about our Montanas 7 04-02-2005 03:24 PM
reg. house screen door on screen room BillyRay General Discussions about our Montanas 0 02-24-2004 02:19 AM

Powered by vBadvanced CMPS v3.2.3

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.

All times are GMT -6. The time now is 06:43 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2021, vBulletin Solutions, Inc.