15 minutes with a tech schedule

[gmstrom]

Please sign us up for anywhere around 2pm.
Cell: 810-691-8779
S/N: BR730721
Thanks

[K0LCB]

I think a change is going to be made in the way we schedule our 15 minutes with a tech. I don't want y'all to think I am ignoring you. As soon as I get instructions from Rick, I will start posting a schedule. He thinks it would be better to assign tech visits by parking area, rather than having them run from one end of the fairground to the other and back

[onekla]

That sounds like an excellent plan so schedule us however it works best.

[K0LCB]

I guess I will have to wait until I get site assignments to work up a schedule.

[Virginia Young]

We are fine with however we fall. Steve and Gina Young

[Max]

Please sign us up: Pat McFarlin & Ben Taher (Max), cell # 973-600-6955, vin# D4700736
Thanks

[Joe in Texas]

Sounds like a good use of time...

Schedule us as you need to (early preferred).
THANKS

[mdwerner]

Werners har happy however it is done. We just have a couple of issues. The wardrobe doors are buggered up and the fridge door.

[paperheart]

We have been scheduled since June for repairs at Keystone for a week prior to the rally. They told us that was how they were handling repairs this yr.
Imagine our dismay when we called in a couple of days ago to confirm our repair list and were told that our appt. had been cancelled and we would have to go thru the tech. We def have more than 15 min of repairs
But, we have to go with the flow so please schedule us wherever you can. Thank you, Phil and Janie Albright, 575-527-1195, vin number 84701928.

[Rondo]

Phil and Janie-- The Techs coming to your rig during the Rally will not be doing any repairs. They will only be seeing what the problems are and then either schedule you into the Service Center or possibly sending you to a dealer that can handle the repairs or problems or they may not be able to help you at all but they do try.

FOR ALL THOSE SIGNING UP FOR THE 15 MINUTE TECH SESSIONS-- THE TECHS DO NOT DO ANY WORK WHILE AT THE 15 MINUTE APPOINTMENT they only talk to you and write up any problems that you may have. They then go back and talk to the Service Reps and see what can be done for you. DO NOT EXPECT EVERYTHING TO BE TAKEN CARE OF THAT MIGHT BE WRONG WITH YOUR UNIT ALSO!! THIS IS NOT MEANT TO BE A REFERB TOTAL REPAIR PROGRAM!!! Keystone does what they can for you BUT do not expect to have a NEW RIG if and when they work on your unit!!!

[K0LCB]

FOR ALL THOSE SIGNING UP FOR THE 15 MINUTE TECH SESSIONS-- THE TECHS DO NOT DO ANY WORK WHILE AT THE 15 MINUTE APPOINTMENT they only talk to you and write up any problems that you may have. They then go back and talk to the Service Reps and see what can be done for you. DO NOT EXPECT EVERYTHING TO BE TAKEN CARE OF THAT MIGHT BE WRONG WITH YOUR UNIT ALSO!!

[Rondo]

We work together well, LC!

[Joe in Texas]

Last year the Keystone Tech told me to take it back to my dealership service for slide adjustments. I told him I would not do that - because taking it to them would mean be without my trailer for no less than two months. And that I use my trailer at least two weeks every month. They authorized my independent RV tech to do the adjustments with their instruction how to do it.

[Camping Koehlers]

We'd love an early spot if there are any (1-ish thru 2-ish). If not, that's okay too. :-)

Roy & Debbi Koehler
(607)382-8558
E4730928

Thanks so much!

[Mynabird]

The Greenlee's would like a 15 minute tech appt.

Bob # 209-327-8331
Serial # 00393357
Vin # 4YDF34021C4701599 (just in case)

[Virginia Young]

Seems to me, if they had an appointment for repairs to be done th week PRIOR to the rally, they should still have their appointment. That's separate from the rally. Is this normal? I think I would be more than a little frustrated.

[rames14]

Please sign me up when it is convenient. Thanks.

[Slowboy4748]

Slowboy4748 Charlie Rankin 1:00

[K0LCB]

For the appointment for the 15 minutes I need your name, MOC user name, last 8 of your VIN. Also your cell, and I will need your site number for the schedule. Also, remember; FOR ALL THOSE SIGNING UP FOR THE 15 MINUTE TECH SESSIONS-- THE TECHS DO NOT DO ANY WORK WHILE AT THE 15 MINUTE APPOINTMENT they only talk to you and write up any problems that you may have. They then go back and talk to the Service Reps and see what can be done for you. DO NOT EXPECT EVERYTHING TO BE TAKEN CARE OF THAT MIGHT BE WRONG WITH YOUR UNIT ALSO!!

[rames14]

I sent you an email with the info. We don't have site assignments yet.