Rude salesman or just me???

[mlh]

When I buy a big ticket item I will either make my offer my only offer or let them make their only offer. We both get one shot. No negation deal or no deal.
Lynwood

[gkidsdlite]

First I will say that we haven't bought our Montana yet but have been looking and planning for over a year! That being said, just for S and Giggles we sat down with a salesman and talked out a deal on a 3582 with the Paramount pkg, Moving to Montana pkg and the Fulltime living pkg,a Mor/ryde hp, 6pt auto level, king bed leather furn, fireplace,12 cu ft ref and central vac that listed for around 90k and wound up with a price of about 54,500 that included a 16k nonroller hitch installed in my truck with a brake controller! I wish I was ready to retire and purchase at that time! I believe that is well over 40% off MSRP!

[JandC]

Lets not compare apples to oranges here as the saying goes. If you are trading in a unit that has a wholesale value of say....$20,000 and retail value of $28,000 on a unit that has a MSRP of $80,000, the dealer is not going to discount the new unit down to $48,000 (-40%) and still give you $28,000 for you trade in. You will either take it in the shorts on your trade or they will show they are giving you about $30,000 for your trade and keep the price of the new unit at $80,000. You just have to get that difference down to something manageable, they are still going to make their money. And remember, you only pay sales tax on the trade difference, so sometimes if you are close on price it is better to do the deal rather than try to sale your old unit and then buy new. But to answer the original post, that salesmen was extremely rude and I think I would have gone to the management staff and let them know it.

[MikenAngie]

I would have gone straight to the G.M. and ensured that that salesman found a new job.
Totally unacceptable in a business environment. JMHO

[jsmitfl]

That's about what we got in our 3582. It was loaded out. Leather, slide toppers, thermo panes, plus all above. And we got 15,000 for our trade, 2001 2955rl on top of that. We paid sales tax on 40,000.

[woodtic]

I myself would have just walked out never to return... My wife, on the other hand, would have made sure everyone in the place knew how annoyed she was on her way out the door!

[boat391]

Hmmm we took our 2014 37&14 from CW they asked 92,000 drove it away for 68,000 not even a slight thought about dropping the price just said that's what it would take then I told them I wanted 25,000 trade for our 2006 rl 3400 or no deal hauled it away that afternoon. Just our deal and didn't have to really work it out they were happy and so were we.

[HOOK]

It's a long ways to NC, but, we will deal! Ask Bingo.

[dunrovin1955]

Mr. Larry is right. They will deal. Thanks again to the GM,Donny, He wants you to be a customer!!!!!

[mail2us]

I would simply have got up, went to the GM/Owner and thanked him for giving you "more time" to do your homework and find another dealer.

There is another day and plenty of dealers out here. Good luck.

[Glenn the fifth]

I would write the dealership a letter (or at least an email) stating what happened if that had happened to me. I fully understand sales people trying to make as much money on a deal as possible and it is sometimes a bit of a game that the most prepared/informed "wins", but there is no need for that type of behavior. He needs to be held accountable and taken away from sales before he takes advantage of anyone not so informed. Just my two cents.

[richfaa]

Helen and I sold Rv's for several dealers for several years at a major Rv show. We have never seen a salesperson act as the one mentioned above. He would not last long at any of the dealers we worked for. Now I have after negotiating with a customer on a purchase and realizing that we could not meet their expectations advised them that we could not do any better which could come across as you are wasting my time?? We knew exactly what we had to get for each unit and what our "last best offer " was.

We had customers come in,point at a Rv and say I will take it no negotiating at all and we had customers that had done the homework. A salesman is not going to make a living by being rude...for sure. However a experienced salesperson will pretty much know when the customer is done and is not going to buy. How they relate that can be the problem.

[twindman]

I agree with what you say below. However, he actually came right out and said 'you are wasting my time'!!!! Crazy...

quote:Originally posted by richfaa

Helen and I sold Rv's for several dealers for several years at a major Rv show. We have never seen a salesperson act as the one mentioned above. He would not last long at any of the dealers we worked for. Now I have after negotiating with a customer on a purchase and realizing that we could not meet their expectations advised them that we could not do any better which could come across as you are wasting my time?? We knew exactly what we had to get for each unit and what our "last best offer " was.

We had customers come in,point at a Rv and say I will take it no negotiating at all and we had customers that had done the homework. A salesman is not going to make a living by being rude...for sure. However a experienced salesperson will pretty much know when the customer is done and is not going to buy. How they relate that can be the problem.

[jlb27537]

The 40% off list is about what we paid for our '14 3150RL with the dealer installed Mor/ryde X Factor and Splendede.

So sorry your sales experience was such. I would have gone directly to the GM or owner and asked if this was their normal procedure to close a sale.

Jim

[richfaa]

The only thing is there is no "list" like on autos and trucks. Autos and trucks come from the factory with the sticker attached and will be the same except for transportation charges everywhere. In our homework for the same Montana we have seen "list" prices vary by thousand's of $$ for the identical RV. 30 or 40 % off list means nothing in the RV industry.