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01-11-2014, 06:55 AM
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#1
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Montana Master
Join Date: Nov 2013
Location: Willow Spring, NC
Posts: 1,002
M.O.C. #13909
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Entry door lock problems
Luckily I'm not locked out of my 3402RL, but the latch lock is broken in the unlocked position. Luckily the deadbolt works. From the outside, the latch lock looks like the rectangle piece that springs shut to keep the elements out is visible down in the lock and will not spring back. It will also not let the key in to lock it. I don't know if this is repairable by removing and working on it our needs to be completely replaced along with the deadbolt. It's probably not worth the cost of time and fuel to tow it in for a warranty replacement, since it looks to be replaceable as an assembly. Maybe even get the keyless entry version.
Any advice on this?
__________________
Jim & Martha Abernathy
2014 Montana 3402RL Level UP, Sailun S637's, TST 507, 500W solar
2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20
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01-11-2014, 07:01 AM
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#2
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Montana Master
Join Date: Aug 2008
Location: New Bern
Posts: 4,395
M.O.C. #8728
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Use the deadbolt as anyone can use their key to get into the other lock.
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01-11-2014, 07:07 AM
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#3
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Montana Master
Join Date: Apr 2013
Location: Arroyo City
Posts: 3,110
M.O.C. #13395
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I replaced mine with the keyless lock system. Looks to be more durable than stock
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01-11-2014, 07:17 AM
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#4
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Montana Master
Join Date: Apr 2009
Location: Murrieta
Posts: 5,816
M.O.C. #9257
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Since my deadbolt uses the same key as the entry door, these locks are mostly worthless. I'd completely replace it something more worthwhile like a keyless entry system. I believe there are some made specifically for RVs (why the specifics, I don't know, but it should add to the cost, I'm sure).
I live in a populous community and I would probably look for an RV salvage place locally and get a replacement. Hopefully I could find the part and just replace it so the key doesn't change. I am mechanically adventurous and this would be well within my talents so even under warranty I would have taken care of this myself - just like I fixed the deadbolt when the rig was brand new. (They had not drilled the hole correctly so the deadbolt would not engage, so I had to redrill it to position to get it to work correctly). Sometimes it's easy, sometimes it's not.
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01-11-2014, 07:28 AM
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#5
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Montana Master
Join Date: Nov 2013
Location: Willow Spring, NC
Posts: 1,002
M.O.C. #13909
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my deadbolt uses the same key as the latch lock. For now, the deadbolt seems to work fine. But I had to spray some WD40 into to; in fact until I sprayed all the locks with WD40, none worked easily. I'm surprised at the high cost of the keyless entry locks. I'll check with the RV dealer and see if they will just sell me the Keyless entry part they use at a discount since replacing the original luck would be under warranty.
__________________
Jim & Martha Abernathy
2014 Montana 3402RL Level UP, Sailun S637's, TST 507, 500W solar
2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20
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01-11-2014, 07:43 AM
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#6
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Montana Master
Join Date: Nov 2004
Location: Arnold
Posts: 1,200
M.O.C. #2586
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2014 door locks are different keys than some previous models. Not sure when they changed. New handle lock should be warranty. Maybe contact Keystone customer service, or have dealer do same?!
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01-11-2014, 07:53 AM
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#7
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Over the years folks have had to take the screws out and reattach or lubricate parts inside of the old style locks. Maybe the new ones aren't any better.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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01-11-2014, 08:09 AM
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#8
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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I took my lock out and took it to a locksmith and had them rekey it and as it was out I lubed all the parts and good to go ever since EASY JOB
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01-11-2014, 08:42 AM
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#9
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Seasoned Camper
Join Date: Aug 2013
Location: Clarence
Posts: 53
M.O.C. #13665
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01-11-2014, 10:46 AM
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#10
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Montana Master
Join Date: Oct 2012
Location:
Posts: 608
M.O.C. #12894
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On mine, I had trouble getting the key into all the locks even after spraying lube in them. They would only go in if they centered right on the money.
The very tip of the keys have very sharp edges, I used a small file to knock down the sharp edges. Now the keys work much better.
I know that isn't your problem Jim, but I thought I would share the issue I had. Remember when you had keys made, the guy would run the new key over a wire wheel to knock off the sharp edges.
It seems like I should replace with a keyless unit.
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01-11-2014, 12:18 PM
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#11
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Montana Master
Join Date: Nov 2012
Location: Rancho Santa Margarita
Posts: 637
M.O.C. #13025
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I changed the lock cylinder like DougNDawn did. My was not broken but was being recalled due to a possible problem. Contact them and get a consult. My locks were built by them and they had more knowledge than the dealer or repair shop would have.
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Russ and Linda, So. California
2004 Chevy Silverado 2500 HD, D/A, SRW, SB
2005 2955RL, Pullrite Superglide 16K hitch. Bridgestone Duravis R500 tires. EZ Flex Equilizers with wet bolts.EMS HW50C, Disk brakes
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01-11-2014, 12:21 PM
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#12
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Montana Master
Join Date: Nov 2013
Location: Willow Spring, NC
Posts: 1,002
M.O.C. #13909
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My problem is not the deadbolt, and the recall does not apply, so I either just do a warranty replace or do a keyless upgrade.
Thanks for the feedback.
__________________
Jim & Martha Abernathy
2014 Montana 3402RL Level UP, Sailun S637's, TST 507, 500W solar
2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20
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01-11-2014, 01:39 PM
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#13
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Montana Master
Join Date: Sep 2006
Location: Kelowna
Posts: 1,475
M.O.C. #6237
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The keys fit both lock and the handle lock is the same on most RV's but only your key will fit the dead bolt. When you go to an RV repair shop they ask you not to lock the dead bolt.
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01-11-2014, 02:05 PM
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#14
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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We had two fall apart on the 06 3400 over a 7 year period. They are kind of flimsy but two in 7 years isn't bad.
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01-11-2014, 05:46 PM
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#15
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Site Team
Join Date: Aug 2007
Location: Omaha
Posts: 6,815
M.O.C. #7560
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There have been several posts on this subject but I can't find them at the moment. Also I would not use WD 40 on any of my locks because it will attract dirt and dust making the locks work harder. I would spray the locks now with a carburetor cleaner and then spray them with a silicone lube or a dry lube of some sort. These do not attract or hold dust thus making the locks work easier!
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01-12-2014, 04:55 AM
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#16
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Montana Fan
Join Date: Jan 2013
Location: Fountain Inn
Posts: 209
M.O.C. #13142
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I contacted Fastec concerning my recall. They are great to work with you. Fastec shipped new lock cylinders and the "special key" to change the cylinders. I did have to clean edges of new key. I now have a different key number and things work good. I do like the idea of removing the lock and having locksmith change the lock. I do wish rv industry would stop using generic entry and storage locks for your next door camping neighbor has a key to enter your rig.
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