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11-10-2013, 05:39 PM
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#1
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Seasoned Camper
Join Date: Nov 2013
Location: holland
Posts: 53
M.O.C. #13873
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12 volt tv
Our new to us 2011 Montana High Country 343 RL has a 12 volt television in the bedroom. When I turn it on the screen says run auto program, and after I do that it comes back and says the same thing. I cant get any channels. I tried another tv in there just to make sure the antenna hook up works in the bedroom. So I believe there is a problem with the tv. Has anyone else had this issue
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11-10-2013, 11:47 PM
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#2
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Montana Master
Join Date: May 2011
Location: Fayetteville
Posts: 4,200
M.O.C. #11401
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Have you first chosen air or cable? And if you have chosen air you must turn on antenna booster located where the cable plugs into the wall. If these two are correct, you must have a TV problem.
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11-11-2013, 12:39 AM
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#3
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Montana Master
Join Date: Feb 2003
Location: Englewood
Posts: 3,095
M.O.C. #164
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It maybe an older Analog Tv you may need a converter to digital
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11-11-2013, 01:47 AM
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#4
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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Quote:
quote:Originally posted by HOOK
Have you first chosen air or cable? And if you have chosen air you must turn on antenna booster located where the cable plugs into the wall. If these two are correct, you must have a TV problem.
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Larry has some good ideas. Try them and let us know if they solve your problem.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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11-11-2013, 02:11 AM
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#5
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Montana Master
Join Date: Feb 2004
Location: Brandon
Posts: 3,944
M.O.C. #1034
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I would suggest that you have a signal problem, TV is fine. Your TV is telling you it can't find a TV station signal. As Larry stated it could be that your booster is not on and/or that you need to go in to TV settings and set it to air if you want to use the roof top antenna. For satellite use it must be set to cable. If these don't work it could be how your cables are connected from the wall to the TV, or even a bad cable somewhere in the system.
__________________
Darwin & Maureen DeBackere
Minnedosa, Manitoba, Canada
2011/3500/Silverado/4x4/DRW/Duramax
2017/3721RL/Legacy Pkg./Pressure-Pro
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11-11-2013, 02:18 AM
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#6
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Perhaps a programming issue? When we turn ours own, we just get fuzz. No commands like you described. Jensen 12 Volt. We then hit the menu button and several programming options come up, to include the air cable options Larry referred to. After selecting one or the other, then auto program is next step.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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11-11-2013, 02:59 AM
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#7
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Everything Larry says plus check that the jumper next to the button to turn on the booster is connected to the right jack. On our 2010 both TV's were a pain to get programed right, and they both programed differently but once we got it done they've been great ever since.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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11-11-2013, 06:16 AM
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#8
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Montana Master
Join Date: Jan 2004
Location: Troy
Posts: 1,980
M.O.C. #808
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Since gmseller said he has tried another tv and it works, then the problem has to be with the 12volt tv. I suggest he try to see why the 12 volt isn't working properly, going with the program setup.
Make sure the tv is set for the antenna. If it still has a problem, you may have to have the tv checked out.
If the other tv works, the jumper is correctly set.
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11-11-2013, 03:09 PM
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#9
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Seasoned Camper
Join Date: Nov 2013
Location: holland
Posts: 53
M.O.C. #13873
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I have tried air and cable option and still keeps coming back to run auto scan, even after i run auto scan. Booster is fine bc the other TV works in the living room and I brought one from the house and that one works too
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11-11-2013, 03:18 PM
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#10
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Montana Master
Join Date: Feb 2007
Location: Winfield
Posts: 7,327
M.O.C. #6846
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Our Jensen DC television in the 3750 was very finicky with the coax cable connection. That would be the only other thing to check that I would know of. You may get help from customer support listed on Jensenrvdirect.com.
__________________
Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
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11-11-2013, 03:23 PM
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#11
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Seasoned Camper
Join Date: Nov 2013
Location: holland
Posts: 53
M.O.C. #13873
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Thanks Bingo, I will try that
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11-12-2013, 02:47 AM
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#12
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Montana Master
Join Date: Oct 2004
Location: Ore City Texas
Posts: 1,648
M.O.C. #2224
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Way back up in this thread KDEISS suggested that the 12 volt TV might be the older Analog type receiver. If there has been a response to this, I must have missed it.
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11-12-2013, 02:53 AM
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#13
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Montana Master
Join Date: Feb 2007
Location: Winfield
Posts: 7,327
M.O.C. #6846
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The Jensen tv's that were introduced as the "bedroom" tv in the 2010-2011 time frame (not sure about 2010, but our 2011 3750FL had one), were HD LED digital televisions, not analog.
Bingo
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11-12-2013, 03:46 AM
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#14
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Montana Master
Join Date: Oct 2004
Location: Ore City Texas
Posts: 1,648
M.O.C. #2224
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Thanks, Bingo, this answers my question.
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11-12-2013, 04:20 AM
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#15
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Montana Master
Join Date: Apr 2013
Location: Oceanside
Posts: 534
M.O.C. #13378
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Take that Jensen TV into your home and hook it up.
Now, see it it works at home.
If not it's probably the TV.
If it does, it's back to the dealer and get it repaired by under the Montana warranty.
P.S. I have the exact same Montana!
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11-12-2013, 04:41 AM
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#16
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Montana Master
Join Date: Dec 2007
Location: Kansas City, Missouri
Posts: 2,727
M.O.C. #7992
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When it comes back and says autoscan does it give you an option to exit the program mode? Perhaps you need to exit that mode before you can view the channels the scan picked up. Just fishing for things to try. Jim
__________________
2006 3000RK
2009 Ram 2500
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11-12-2013, 04:58 AM
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#17
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Montana Master
Join Date: Oct 2012
Location: Chilliwack
Posts: 1,520
M.O.C. #12935
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We have the same Jensen TV in the bedroom and initially had problems with it as well. It turned out to be a poor connection at the plastic box where the power and signal come out of the wall. Things are very tight in there but I managed to get a little extra slack on the cable from the booster. I replaced the short cable to the TV from this box and have had no problems since.
Because mine was intermittent it was a little tough to diagnose. When you hooked up the other TV and found it worked did you use the cable out of the wall that feeds the Jensen. Your problem seems to be signal related as in no signal.
You could check the continuity on the cable where it connects to the TV, back to the booster in the closet to confirm the cable is ok.
A bit of a challenge to check it in the house unless you have a 12V supply there.
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11-13-2013, 07:15 AM
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#18
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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With the jenson tv's, it does the auto scan, then with that working it will memorize the channels found. My tv has worked fine except for one time when it failed the auto scan and thinking that was odd, I looked underneath the bottom of it and saw that the tiny coax cable into the tv was out. Plugging back in solved my issue. Failure to auto scan can only be the tv or no signal feed to the tv. john
__________________
2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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11-17-2013, 04:30 PM
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#19
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Seasoned Camper
Join Date: Nov 2013
Location: holland
Posts: 53
M.O.C. #13873
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I put the camper away for winter but i took the tv out and going to try it in the house. I just need to find a 12 power supply in the house. I have a converter at work i can bring home to plug it in. I will let you know how it works
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