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Old 11-05-2013, 08:12 PM   #1
maximo
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Shower Head

2011 Big Sky with Radius Fiberglass Shower. The hand held shower head that moves up or down on the pope will not stay up. It tilts and wants to slide down the pole. I know a while back there was a post about changing parts in the holder and I have searched and can not find it, anyone know about this repair?

Frank
 
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Old 11-06-2013, 01:50 AM   #2
dmacy
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I put a black plastic hose clamp just below the slide on my last trailer. It was an automotive hose clamp that can be released. They can be found on some of the new cars. It didn't look to bad and worked well as we don't move it up and down much. My new trailer doesn't have the problem yet.
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Old 11-06-2013, 02:45 AM   #3
DQDick
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Took ours apart, cleaned and tightened everything up and it went back to working again. So far, so good.
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Old 11-06-2013, 02:58 AM   #4
Montana3800RE
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We wrapped the hose around the slide rod about 3 times to help eliminate the downward pull, worked for us...
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Old 11-06-2013, 04:31 AM   #5
jsmitfl
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I remember the fix and I'm sure some one will be able to steer you in the right way. I think there was a fix on the manufactures web site. Also as well as I remember you take the slider apart and flip the plastic piece over. I have to do ours yet too.
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Old 11-06-2013, 07:11 AM   #6
bigskyjimmy
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It is unbelievable they have not adressed this issue yet everybody I know has the same problem,come on Keystone! I did the same as others and just put a rubber clamp below it,I will get to tearing it apart and fixing it
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Old 11-06-2013, 07:25 AM   #7
bncinwv
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The solution was to reverse the slide mechanism somehow. I assume this requires disassembly, but cannot remember if the entire slide mechanism needed flipped or just the internal rubber pieces. Seems like I remember there are washers inside, that when flipped over, started adding the needed bite to the rod that hold the slide up? Hopefully someone who has actually done the fix will chime in, since it would probably benefit all of us at some time.
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Old 11-06-2013, 07:49 AM   #8
bncinwv
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I found this on the search function:

"We've since improved this issue you are having, but there is a quick fix you can do. Attached are the installation instructions. The wall covers slide off toward you (with force) and then you can remove the brackets to get to the bar, which then allows you to remove the mechanism. The thing we found that solves this problem is that you can remove and turn the rubber stopper (#5) in the mechanism upside down and put it back in. It will give it a new life and should solve your problem completely.

Gabe Ohms
| Dura Faucet | 19215 SE 34th St., Ste. #106-382 | Camas, WA 98607 | 888.242.5932 ext. 700"

Hope this helps.

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Old 11-06-2013, 07:57 AM   #9
oldelmer1
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When I took mine apart, I cut a milk jug down and used it as a shim behind the rubber stopper.
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