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Old 08-26-2013, 04:21 AM   #121
TerryClaudia
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While on the road, one of our outlets and the AC operation of our refrigerator quit. One outlet on slide still works. I'd like to set up time to have repaired at rally. What is the process i.e. Keystone contact number and is it best to get there early or stay late?
 
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Old 08-26-2013, 04:31 AM   #122
DQDick
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Here's what I would do. No guaranty, however. Call Keystone customer service. Ask for a supervisor (probably won't get one, but ask). Explain that you have these problems and a time for the Tech visit at the Rally. Also explain that there is a waiting list of folks to get their tech visit. Ask if you could come in to the service center to have your problem looked at and thus free up another spot for the 15 minute team leaving them less folks on the waiting list they have to find a way to deal with. If that happens let me know so someone else can have the spot. Hope that works for you. Otherwise you'll need to deal with it yourself or during your scheduled spot.
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2017 3720 RL, and 2013 HC 343RL
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Old 08-26-2013, 08:08 AM   #123
Bill and Jan
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Please add us to the waiting list, somehow I thought I had signed up, but I guess I didn't.
Bill and Jan Mains
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Old 08-26-2013, 08:12 AM   #124
Neil.M
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Dick, I have an update on the VIN#. New rig's last eight are now EA740245. Thanks, Neil
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Old 08-26-2013, 09:05 AM   #125
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Thanks Neil, I've got it down.
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2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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Old 08-28-2013, 10:13 AM   #126
worknomore
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Couldn't have done it without ya Dick! See ya soon...
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Old 08-28-2013, 12:07 PM   #127
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Thanks! Looking forward to it.
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2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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Old 08-30-2013, 09:40 AM   #128
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Please put us on the waiting list also.
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Old 08-30-2013, 10:11 AM   #129
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Got it. For those I have on the waiting list for the Keystone Tech visit, I will still need your last 8 digits of your serial # and a cell phone #. I'm going to get you in touch with Keystone somehow even if I can't get you on the list so Keystone will need that information. Thanks!
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2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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Old 08-31-2013, 02:24 AM   #130
Bill and Jan
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Please add Bill and Jan Mains to the waiting list. 520-705-4490
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Old 08-31-2013, 02:38 AM   #131
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Got it! Please send me your last 8 digits of your serial # as soon as you can. Thanks!
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2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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Old 09-16-2013, 06:09 AM   #132
Bill Newsom
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Please sign me up for the waiting list. 817-437-2219, 4YDF36222C4701412, 2012 Montana 3625 RE. Leaking hydraulics on level up system. Thanks.
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Old 09-16-2013, 12:22 PM   #133
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Got it!
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2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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Old 09-16-2013, 02:52 PM   #134
Mynabird
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Dick, you can give our spot away. We have an appointment 10-7-13.
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Old 09-16-2013, 03:29 PM   #135
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Thank you!
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2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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Old 09-19-2013, 03:26 PM   #136
Chiplynne
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you can have our time slot. Chiplynne
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Old 09-24-2013, 07:10 AM   #137
Dunesmd44
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we will give up our spot thanks
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Old 09-24-2013, 11:58 AM   #138
peterseidel
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Dick, Please put us on the waiting list. We have a 2955RL ID#4YDF2952614055661 with decal problems, lighting above table out, water heater switch stuck. Would love some advice. Pete
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Old 09-24-2013, 12:43 PM   #139
jimc
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Please sign me up for the waiting list - Jim Crockett - 2013 Montana 3625
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Old 09-24-2013, 01:50 PM   #140
Chesva
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Can I get on the waiting list? I have a problem with a section of the floor. Thanks Frank & Shirley Purawic...
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