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Old 03-23-2012, 10:27 AM   #21
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Lasater, who do you deal with?

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Old 03-24-2012, 04:49 PM   #22
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Guess I need to frequent "sitting around the campfire" more. When any outfit charges the customer right at $100 / hr shop rate and pays their help less than $20 / hr ... I'd call them a "stealer" on two fronts ... the customer ... and the help. Of 3 new fivers, the price was right, but at all 3 different dealerships, I had dismal repair and warranty work experiences. It's better for my sanity to just fix it myself. And now "ya know the rest of the story".
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Old 03-25-2012, 06:14 AM   #23
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Sadly, that is true with MOST companies that provide some type of service. Dealerships, home builders, home repairs, garages, etcera ad nauseum. I have seen only 1 RV repair shop that does not fit the norm. This one is in Bullhead City, Arizona. The owner is the repairman and parts manager. His wife is the admin assistant, sales clerk, secretary, janitor, re-stock person, payroll manager, inventory manager, etc. But they do good work and work together good.

Personally, we like to do business with home grown and owned outfits versus the huge conglomerates (like Camping World, Chris Everts, McMahon RV [Phoenix and southern Cal] and other large multi-location dealerships).
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