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Old 02-28-2012, 04:07 AM   #1
Montana Master
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'Hi five' for eyeglass company

I ordered glasses from this company when we were in Vegas, about to leave for California and points beyond, so I had them delivered to our home base. Well.. the post office lost them.
I tried to get that fixed with no luck, so I called $39.00 glasses company rep. and asked what they could do for me, I told them it wasn't their fault, but I have bought over $300 worth of glasses from them, could I get a discount or ???
To my surprise and amazement, they said they would re-make them and send them no charge.
Now that is customer service! I told them how much I appreciated it.
A good company with a good product, and great customer service.
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Old 02-28-2012, 04:31 AM   #2
southern thunder
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That is good service.
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Old 02-28-2012, 01:40 PM   #3
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If you wont to make money in business, treat your customers better than they hope you will instead of the way they expect to be treated and never look at the bottom line.
Lynwood Harrell
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Old 02-28-2012, 02:32 PM   #4
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Sounds like there are a few businesses left that knows what customer service means.

Good deal ozz.
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Old 02-28-2012, 02:49 PM   #5
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There is no better advertisement than a satisfied customer...
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
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Old 02-29-2012, 12:07 PM   #6
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Thanks, OZZ...always looking for a good company to do business with.
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