I ordered glasses from this company when we were in Vegas, about to leave for California and points beyond, so I had them delivered to our home base. Well.. the post office lost them.
I tried to get that fixed with no luck, so I called $39.00 glasses company rep. and asked what they could do for me, I told them it wasn't their fault, but I have bought over $300 worth of glasses from them, could I get a discount or ???
To my surprise and amazement, they said they would re-make them and send them no charge.
Now that is customer service! I told them how much I appreciated it.
A good company with a good product, and great customer service.