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01-18-2008, 05:27 PM
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#1
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Montana Master
Join Date: Oct 2007
Location: Hesperia
Posts: 1,321
M.O.C. #7787
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Table problem
Has anyone had this problem? My wife went to pull out the extension
on the dinning table and the frame under the table just came apart.Looking closely it was obvious the screws were too small and they should have used glue on it. I don't know if I should go with the warranty or fix it myself,Iam afraid the next one will do the same thing.
Jack
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01-18-2008, 05:55 PM
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#2
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Montana Master
Join Date: Jul 2006
Location: Liberty Lake
Posts: 2,310
M.O.C. #6088
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jjackflash, I haven't had this problem nor have I heard of anyone else have their table fall apart like yours.
IMHO, if you have a warranty, use it. Sure you could probably fix it better than new, but I would document(as you have with your pictures) and notify your dealer.
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01-19-2008, 12:19 AM
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#3
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Montana Fan
Join Date: Mar 2005
Location: Keystone Heights
Posts: 164
M.O.C. #3433
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Jack,
The table in my 2004 Monty did the same thing. I replaced the short screws with ones a little longer and used some Gorilla Glue. Use a thin bead of the glue because it expands when it starts to cure. It was still secure when I traded the RV in 2007.
Dee
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01-19-2008, 01:27 AM
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#4
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Montana Master
Join Date: Mar 2007
Location:
Posts: 2,156
M.O.C. #6920
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Jack, our 3400 doesn't show or have what your pix indicates. Our grandsons are at that table often for eating and card games and they are the "true testers" if you will. If your handy and don't have to visit your dealer repair it. If you have to visit the dealer for other issues, have them do it. I guess it all depends on your circumstance and closeness to your dealer. Some minor issues that I can do while still under warranty, I do as I am over 100 miles from dealer I rely on. Dennis
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01-19-2008, 02:24 AM
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#5
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Montana Master
Join Date: Sep 2006
Location: Casa Grande
Posts: 5,369
M.O.C. #6333
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Jack, Some will say that you need to take it to dealer for every little problem to "Hold Keystone to the fire for quality control". As a fulltimer, that is impossible. My dealer is about 5000 miles away (Alaska). I carry a pretty full compliment of tools to keep my home ship-shape. My motto is "Why take it to a dealer and give him a chance to mess it up more" I repair my own when I can and take to a dealer somewhere when it is something I can't. Your home = your choice.....
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01-19-2008, 02:43 AM
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#6
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Montana Master
Join Date: Feb 2004
Location: none
Posts: 1,566
M.O.C. #1043
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I had this issue and fixed it my self. If you use the Gorilla Glue make sure you read the instructions, water is applyed to one side of the work peace....
just148
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01-19-2008, 03:35 AM
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#7
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Montana Master
Join Date: Oct 2007
Location: Land O Lakes
Posts: 2,752
M.O.C. #7753
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Jack, I agree with Phil on this, Gorilla glue and slightly bigger screws but send the pics to the dealer anyway. If you take it to the dealer they will just put larger screws in and give it back, still without glue. If you can do it yourself then do it... Dave and Betsy
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01-19-2008, 04:24 AM
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#8
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Montana Master
Join Date: Aug 2004
Location: Cedar Rapids
Posts: 4,876
M.O.C. #1944
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For what it's worth, you can probably do a better job than taking it back for repairs and then wondering if it's going to hold. I get a lot of satisfaction out of doing things myself and letting my wife brag on me. Does a lot for the ego. Incidentally, someone mentioned Gorilla Glue. I've used it and love it.
Orv
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01-19-2008, 05:17 AM
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#9
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Montana Master
Join Date: Dec 2006
Location:
Posts: 2,376
M.O.C. #6575
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I would take a slightly different approach. Talk to your dealer and see if they will order a new table. Then when it comes in, you can merely swap out the table yourself, and add longer screws. Of course, they will have to have the old one to ship back to Keystone. I did this on a couple items where we did not have to drag the trailer back to the dealer. I don't disagree with fixing items yourself. I've done plenty of that, like someone said, so the dealer can't screw it up.
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01-19-2008, 06:13 AM
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#10
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Montana Master
Join Date: Sep 2007
Location: Texas City
Posts: 5,736
M.O.C. #7673
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I'd let the dealer fix it under warranty. Any future repairs will be covered under the warranty, should it happen again. If you fix it and they can determine that it has been fixed, and not by "their" standards, the warranty can be voided on that item. I'd only try fixing it if the warranty had expired.
I have absolutely no problems with my dealer, Holiday World South, Houston. They even find stuff I don't mention when I take Hanna in for a small fix. More on that later, as she is in the hospital right now at the dealer's place
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01-19-2008, 06:16 AM
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#11
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Montana Master
Join Date: Mar 2007
Location:
Posts: 2,156
M.O.C. #6920
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SlickWillie has the real answer...even if I am handy!
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01-19-2008, 06:19 AM
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#12
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Montana Master
Join Date: Aug 2006
Location: Lone Tree
Posts: 5,615
M.O.C. #6109
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Hate to say it, but in the RV Industry, that is called "routine maintenance", not "repair" .
Shame on Keystone and the furniture company, but you know and I know that you will fix it better than they do, faster than they do, and you most likely will enjoy doing it.
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01-19-2008, 07:52 PM
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#13
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Montana Master
Join Date: Oct 2007
Location: Hesperia
Posts: 1,321
M.O.C. #7787
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Well,after reading all of your posts I think I will repair it myself.
I really won't be gaining anything if they do give me a new table since we haven't even used ours yet,I would have to bring it home take it apart put longer screws in and glue it. I can do that now,since it's already apart and at the same time be saving fuel getting there and back round trip a 100 miles.
Thanks for giving me the push I needed and the gorilla idea.
What a great forum!
Jack
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