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Old 09-09-2007, 11:20 AM   #1
bncinwv
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Join Date: Feb 2007
Location: Winfield
Posts: 7,327
M.O.C. #6846
Another great service call at the dealer

Totally unexpected results when I went to our local dealer yesterday morning. I had talked to them before Labor Day about getting warranty work done between Labor Day and Thanksgiving and told them I would drop off the keys (our unit is in storage next door). I walk in and hand them the keys and ask them to let me know when they have it in so I can go over each issue with the technician. No problem I am told, it will be a couple of minutes until we get your Montana into the bay!! I know others may or may not agree, but this is the kind of service that keeps me from travelling miles and miles to get a little better deal. I will report on the warranty issues after I get the final prognisis so we can see how Keystone upholds their end. All were relatively minor. It is a pleasure to know I have a dealer that obviously takes pride in taking care of their customers. When this is done, got a hunch they will be getting double 10's on the rating sticky, but we will see.
Bingo
 
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Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
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Old 09-09-2007, 04:42 PM   #2
sailer
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Join Date: Mar 2007
Location: Bonita Springs
Posts: 1,943
M.O.C. #6977
I hope you get it fixed in the short time you gave them as mine only took 5 1/2 months but the dw was laid up with hip durgery so it all worked out john
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