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10-24-2021, 07:30 PM
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#1
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New Member
Join Date: Oct 2021
Location: Richmond
Posts: 5
M.O.C. #29931
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Fireplace not working
I just noticed that my fireplace does not work in my 2020 keystone Montana lk3701. It has a power switch and then a on off button. Nothing comes on at all. It’s like it has no power to it. Check fuses and breakers and no issues there. Any idea? I read it might have come un plugged so does it plug in behind the unit? How do you remove it to check? Please help
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10-24-2021, 09:01 PM
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#2
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Site Team
Join Date: Sep 2017
Location: Oro Valley
Posts: 4,088
M.O.C. #20477
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Chris,
First - welcome to the forum!
Your fireplace should also have a remote. That is how mine is turned on and off.
__________________
Zack and Donna plus Millie and Ranger
2018 3160RL
"Life is too short to stay indoors, enjoy the ride!"
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10-25-2021, 05:40 AM
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#3
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Montana Master
Join Date: Oct 2019
Location: Jacksonville
Posts: 2,249
M.O.C. #25165
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Ours sits under the television in the same cabinet. When I raise the TV all the way, I can see the back of the fireplace and the cord and plug.
__________________
Robert & Diana McNeal
2019 Montana Legacy 3791RD 20th Anniversary Edition
2014 F350 4x4 6.7L SRW
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10-25-2021, 07:08 AM
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#4
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New Member
Join Date: Oct 2021
Location: Richmond
Posts: 5
M.O.C. #29931
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my fireplace is below my tv but tv is stationary, does not raise. so how would i pull out fireplace
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10-25-2021, 07:09 AM
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#5
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New Member
Join Date: Oct 2021
Location: Richmond
Posts: 5
M.O.C. #29931
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remote is dead, need a new battery but i have controls on the fireplace just like remote, no power to it what so ever.
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10-25-2021, 07:51 AM
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#6
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Montana Master
Join Date: Oct 2019
Location: Jacksonville
Posts: 2,249
M.O.C. #25165
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I've never tried to remove ours, but I think there are only a few screws holding it in. Maybe a trim plate along top or side edges covering the screws?
__________________
Robert & Diana McNeal
2019 Montana Legacy 3791RD 20th Anniversary Edition
2014 F350 4x4 6.7L SRW
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10-25-2021, 08:04 AM
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#7
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Established Member
Join Date: Mar 2016
Location: Sioux City
Posts: 46
M.O.C. #18380
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The fake bricks are held on with a few screws remove those and then the fireplace itself is held in by more screws. After removing those the fireplace unit pulls right out.
__________________
Maurice and Bev
2019 F350 6.7
2018 3016RL
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10-25-2021, 08:32 AM
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#8
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Montana Master
Join Date: May 2018
Location: livingston,tx
Posts: 577
M.O.C. #21685
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Quote:
Originally Posted by Typesteel
I just noticed that my fireplace does not work in my 2020 keystone Montana lk3701. It has a power switch and then a on off button. Nothing comes on at all. It’s like it has no power to it. Check fuses and breakers and no issues there. Any idea? I read it might have come un plugged so does it plug in behind the unit? How do you remove it to check? Please help
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If I'm not mistaken, there is a reset button on the fire place itself, it is a safety for overheating. It must be reset manually, ours has a glass cover that can be removed by lifting straight up and out, and then you can access the screws for removing the fire place.
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10-25-2021, 08:53 AM
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#9
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Montana Master
Join Date: May 2019
Location: Alton
Posts: 2,903
M.O.C. #24086
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There are some videos on YouTube showing how to remove it and other troubleshooting tips
__________________
Daryl and Marianne,
2019 3130re 20th Anniversary Edition
2016 F350 Lariat
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10-25-2021, 08:59 AM
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#10
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Montana Master
Join Date: Jan 2018
Location: Granger TX
Posts: 2,611
M.O.C. #21044
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I have a few pics and discussion for removing my fireplace last year in this thread...but I removed it to install a coax pigtail for my Dish Wally black box. I have not had power issues with the fireplace.
https://www.montanaowners.com/forums...ad.php?t=82429
__________________
MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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10-27-2021, 02:10 PM
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#11
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Montana Fan
Join Date: Nov 2011
Location: Albany
Posts: 409
M.O.C. #11972
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There should be two to four screws holding the fireplace to the stiles/rails of the cabinet below the telly. Remove the screws and slide the fireplace out until you can see the plug in the outlet.
__________________
2012 3150RL. G614 tires. Hardwired surge protector. Level-Up Hydraulic leveling.
2013 F-350 Lariat 6.7 PSD SRW SC LB 4X4 OEM hitch, air self-leveling on rear. 57-gallon replacement fuel tank. DieselSite water separator/fuel filter.
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10-27-2021, 02:29 PM
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#12
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Seasoned Camper
Join Date: Nov 2019
Location: Estacada
Posts: 77
M.O.C. #25265
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10-27-2021, 02:36 PM
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#13
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Seasoned Camper
Join Date: Apr 2019
Location: Renton
Posts: 71
M.O.C. #23813
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Try disconnecting your trailer from power for a few minutes. this will also reset it . Then plug back in and see if works. This fixed mine.
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10-27-2021, 05:40 PM
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#14
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Montana Master
Join Date: Jun 2020
Location: Qualicum Beach
Posts: 665
M.O.C. #26399
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Quote:
Originally Posted by Typesteel
I just noticed that my fireplace does not work in my 2020 keystone Montana lk3701. It has a power switch and then a on off button. Nothing comes on at all. It’s like it has no power to it. Check fuses and breakers and no issues there. Any idea? I read it might have come un plugged so does it plug in behind the unit? How do you remove it to check? Please help
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I can't find that model on the Keystone site, but if you have TWO fireplaces, usually one in master bedroom and one under TV then only one can be on at a time. They are interlocked. If you have 2 then the interlock is likely stuck.
__________________
2018 Keystone Montana 3811MS
2017 Ford F450 diesel dually
600AH Battle Born Lithium Batteries, 1,080 watts solar
3,000 watt hybrid inverter with 120A charger
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09-13-2023, 09:28 AM
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#15
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New Member
Join Date: May 2022
Location: Foreman
Posts: 3
M.O.C. #31090
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I have the same issue of the fireplace not working. Did you ever find out what the problem was? thanks
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09-13-2023, 09:36 AM
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#16
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,717
M.O.C. #4831
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GetDunn: The OP has not visited the MOC since 1/23/2022. You might be better Posting a new Thread about YOUR problem and one of the many fireplace experts here can help.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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12-09-2023, 03:01 PM
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#17
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New Member
Join Date: Oct 2022
Location: Bakersfield
Posts: 1
M.O.C. #31841
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Question
Does anybody know what brand of fireplace in 2012 326rlt?? And where to get replacement parts?
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12-09-2023, 05:10 PM
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#18
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New Member
Join Date: May 2022
Location: Foreman
Posts: 3
M.O.C. #31090
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Replacing the fireplace unit fireplace unit in my 2018 was easier and cheaper than fixing it. I actually like the unit I found on Amazon better. Take it out, measure the hole and go shop for it on Amazon. here is what I bought; https://a.co/d/cxdSxr4
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