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Old 10-24-2021, 08:30 PM   #1
Typesteel
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Fireplace not working

I just noticed that my fireplace does not work in my 2020 keystone Montana lk3701. It has a power switch and then a on off button. Nothing comes on at all. Itís like it has no power to it. Check fuses and breakers and no issues there. Any idea? I read it might have come un plugged so does it plug in behind the unit? How do you remove it to check? Please help
 
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Old 10-24-2021, 10:01 PM   #2
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Chris,

First - welcome to the forum!

Your fireplace should also have a remote. That is how mine is turned on and off.
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Old 10-25-2021, 06:40 AM   #3
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Ours sits under the television in the same cabinet. When I raise the TV all the way, I can see the back of the fireplace and the cord and plug.
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Old 10-25-2021, 08:08 AM   #4
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my fireplace is below my tv but tv is stationary, does not raise. so how would i pull out fireplace
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Old 10-25-2021, 08:09 AM   #5
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remote is dead, need a new battery but i have controls on the fireplace just like remote, no power to it what so ever.
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Old 10-25-2021, 08:51 AM   #6
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I've never tried to remove ours, but I think there are only a few screws holding it in. Maybe a trim plate along top or side edges covering the screws?
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Old 10-25-2021, 09:04 AM   #7
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The fake bricks are held on with a few screws remove those and then the fireplace itself is held in by more screws. After removing those the fireplace unit pulls right out.
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Old 10-25-2021, 09:32 AM   #8
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Quote:
Originally Posted by Typesteel View Post
I just noticed that my fireplace does not work in my 2020 keystone Montana lk3701. It has a power switch and then a on off button. Nothing comes on at all. Itís like it has no power to it. Check fuses and breakers and no issues there. Any idea? I read it might have come un plugged so does it plug in behind the unit? How do you remove it to check? Please help
If I'm not mistaken, there is a reset button on the fire place itself, it is a safety for overheating. It must be reset manually, ours has a glass cover that can be removed by lifting straight up and out, and then you can access the screws for removing the fire place.
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Old 10-25-2021, 09:53 AM   #9
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There are some videos on YouTube showing how to remove it and other troubleshooting tips
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Old 10-25-2021, 09:59 AM   #10
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I have a few pics and discussion for removing my fireplace last year in this thread...but I removed it to install a coax pigtail for my Dish Wally black box. I have not had power issues with the fireplace.

https://www.montanaowners.com/forums...ad.php?t=82429
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Old 10-27-2021, 03:10 PM   #11
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There should be two to four screws holding the fireplace to the stiles/rails of the cabinet below the telly. Remove the screws and slide the fireplace out until you can see the plug in the outlet.
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Old 10-27-2021, 03:29 PM   #12
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Old 10-27-2021, 03:36 PM   #13
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Try disconnecting your trailer from power for a few minutes. this will also reset it . Then plug back in and see if works. This fixed mine.
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Old 10-27-2021, 06:40 PM   #14
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Quote:
Originally Posted by Typesteel View Post
I just noticed that my fireplace does not work in my 2020 keystone Montana lk3701. It has a power switch and then a on off button. Nothing comes on at all. Itís like it has no power to it. Check fuses and breakers and no issues there. Any idea? I read it might have come un plugged so does it plug in behind the unit? How do you remove it to check? Please help
I can't find that model on the Keystone site, but if you have TWO fireplaces, usually one in master bedroom and one under TV then only one can be on at a time. They are interlocked. If you have 2 then the interlock is likely stuck.
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Old 09-13-2023, 10:28 AM   #15
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I have the same issue of the fireplace not working. Did you ever find out what the problem was? thanks
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Old 09-13-2023, 10:36 AM   #16
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GetDunn: The OP has not visited the MOC since 1/23/2022. You might be better Posting a new Thread about YOUR problem and one of the many fireplace experts here can help.
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Old 12-09-2023, 04:01 PM   #17
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Question

Does anybody know what brand of fireplace in 2012 326rlt?? And where to get replacement parts?
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Old 12-09-2023, 06:10 PM   #18
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Replacing the fireplace unit fireplace unit in my 2018 was easier and cheaper than fixing it. I actually like the unit I found on Amazon better. Take it out, measure the hole and go shop for it on Amazon. here is what I bought; https://a.co/d/cxdSxr4
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