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Old 07-31-2020, 09:05 PM   #1
RLCJAH
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2019 Montana High Country

We are in Colorado and had rain today. We noticed a leak in the rear living area. I got on top of the roof and I think I have a leak around the AC unit. I called Camping World and they’d said it would not be covered under our extended warranty. We are in Pagosa Springs CO and I tried to find a mobile RV repair to come to the park but could not find one. If I have to fix myself not sure how to do.

Anyone know of a mobile RV in the area or how to fix?
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Old 08-01-2020, 04:14 AM   #2
bleedmichigan
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Originally Posted by RLCJAH View Post
We are in Colorado and had rain today. We noticed a leak in the rear living area. I got on top of the roof and I think I have a leak around the AC unit. I called Camping World and they’d said it would not be covered under our extended warranty. We are in Pagosa Springs CO and I tried to find a mobile RV repair to come to the park but could not find one. If I have to fix myself not sure how to do.

Anyone know of a mobile RV in the area or how to fix?

Don’t know if a mobile RV tech but if you provide some more info maybe we can help get it fixed. Why do you say the leak is by the ac?
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Old 08-01-2020, 05:35 AM   #3
RLCJAH
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I got up on the roof and noticed water pooling near the AC which is almost the exact leakage noted inside.
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Old 08-01-2020, 05:36 AM   #4
bleedmichigan
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Originally Posted by RLCJAH View Post
I got up on the roof and noticed water pooling near the AC which is almost the exact leakage noted inside.
Dometic ac? Is the drain plugged? Is the gasket snug?
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Old 08-01-2020, 05:42 AM   #5
RLCJAH
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When it gets light out I plan on getting back up there and check the bolts, gasket and sealant cracks.
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Old 08-01-2020, 05:54 AM   #6
Bill n Susan
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We have a 2019 High Country also... had a roof leak in the living room area also...just rear of the A/C at a ceiling batt strip. Found that the factory had made the hole for the A/C too large and the gasket under the A/C was drooping down into the larger hole, causing the leak. Technician had to remove the A/C and fill the void where the larger hole was. Replaced the gasket with new (since it had deformed into the void. The roofing was ok, just reattached it to the new filled area. If you are seeing water ponding around A/C, you may have the same issue.... just a thought. Lucky for us, our unit was still under warranty, and Keystone picked up the tab on the repair, and even a later check-up (5 months later) to verify everything was ok, and to replace the stained ceiling strip. You might want to contact Keystone Customer Service directly on coverage rather than taking CW's word for it.. we have found that Keystone C/S is much better to deal with than some of the dealers.
Good Luck.
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Old 08-01-2020, 06:10 AM   #7
RLCJAH
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Thank you. I will call them first thing this am. We bought the extended warranty but our Camping World rep called it a “fastener” issue and it’s not covered. Rubbish, they made the problem they need to fix.
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Old 08-01-2020, 06:29 AM   #8
MidMOTraveler
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Take pictures if you find the AC is improperly installed.
Keystone paid the full bill for mobile RV tech.
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Old 08-01-2020, 08:29 AM   #9
RLCJAH
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After the water leaking did anyone have a sagging ceiling molding in the back area?
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Old 08-01-2020, 08:30 AM   #10
Daryles
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Have a look in the files section for
Dometic AC Drip pan leak TSB

https://www.montanaowners.com/forums...?do=file&id=52
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Old 08-01-2020, 09:35 AM   #11
Bill n Susan
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Ceiling didn't sag, but the batton strip between two ceiling panels had rusted staples... this is where the water from our leak dripped from (over the couch), running along the top of the ceiling panel, to a point it could drip out...I assume. Keystone paid to have the strip replaced and check for water damage. We were lucky, no mold, or residual damage.
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