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We are fulltimers. We do various projects. We are now more than 900 miles from the dealer. You are right, we will call the dealer AGAIN. As we travel and have obligations to meet, we could not take more time off to return the rig to this dealer. We really do not want to deal with them again. We had already had to cancel from projects waiting for the original repairs.
We had hoped that Keystone would give us more guidance from customer service. Can someone tell me then what is the purpose of customer service? Is it just if there is a problem with the unit? Again, we were disappointed with them when they did not respond to our letter. They told us they received it and put it in a file. I would have expected them to call us even if it was just to tell us they could not give us any assistance.
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