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08-20-2016, 12:58 PM
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#1
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Montana Master
Join Date: Aug 2015
Location: SWFL
Posts: 964
M.O.C. #17801
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Lazy Days FL - Good Service Report
After hearing LD is good with selling but forgets you when you get service, I have a good report to share. Scheduled the Montana for a handful of warranty work. Told them I would be staying for the duration of the repairs but changed my mind since we live relatively close by.
Checked in by service writer Samantha and the FW was in the bay two hours later. Some things could not be repaired in one day. RV tech Steve thoroughly explained what he needed to do, and one repair part had to be ordered. The part didn't arrive till the second week but I don't think that was LD's fault. The FW will have to go back to replace the cracked Corian counter because it, by itself, is a 10hr job and the countertop must be ordered.
Overall, I give LD an A- so I'm very pleased. They could have gotten an A if they had given me a couple of calls to let me know the repair status rather than me having to call them. Regardless, I did NOT experience what others have complained about WRT being forgotten after the sale.
__________________
2016 Montana 3711FL
2005 Ford F350, 6.0 diesel, short bed
Demco Hitchiker Auto Slide hitch
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08-20-2016, 03:19 PM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Good to know, thanks.
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Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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08-20-2016, 04:19 PM
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#3
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Nice to hear a favorable report about Lazy Days.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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08-21-2016, 01:51 AM
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#4
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Refreshing to hear this good service report, but 10 hours to replace a counter top?!
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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08-21-2016, 04:52 AM
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#5
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Montana Master
Join Date: Mar 2013
Location: Frostproof, FL USA
Posts: 2,362
M.O.C. #13272
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I truly wish I had the same experience with them. I would have loved to shop for our new SOB MH there but just couldn't force myself to contact them due to our history of warranty failures through them. They are a huge dealership with great deals and it is encouraging to hear from someone that didn't leave one of their many service bays totally discouraged.
__________________
Previous: 2008 Montana 3400RL & 2014 3725RL
Current: Full Time 2022 SOB TT Toy Hauler
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