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07-27-2015, 06:35 AM
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#1
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Montana Fan
Join Date: May 2012
Location: Edmonds, Wa
Posts: 401
M.O.C. #12491
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KEYSTONE QUALITY
OK, I know a few of us have had a few quality issues with our rigs in the past. But after watching this new video by Keystone, I feel better. And I know it's true because I saw it on the internet!!
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07-27-2015, 06:47 AM
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#2
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Guess they had the day off when our 2015 went thru production.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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07-27-2015, 07:14 AM
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#3
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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I betcha when the Crew wrapped up that shoot they took all the Cameras etc.. and went over to Forest River,Heartland,Jayco,Then Grand Designs and did the same "Commercial" and called it a Day ,and HEY by the way where are all the "Fine Amish Craftstmen" I guess they are Camera Shy
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07-27-2015, 07:24 AM
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#4
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Montana Master
Join Date: Oct 2007
Location: Hesperia
Posts: 1,321
M.O.C. #7787
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I would love to talk to one of those inspectors. I just got through reinstalling my refrigerator which started falling forward,they fail to screw down the top portion in the back.
The whole facia board above the refrig come off,no glue just long staples which of course failed. The molding all through the trailer is starting to come lose and the ceiling paper is bubbling.
I could go on and on but I just have to accept it for what it is!
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07-27-2015, 08:08 AM
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#5
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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I have no comment..... at all...
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07-27-2015, 09:09 AM
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#6
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Montana Master
Join Date: Jun 2004
Location: Benson
Posts: 3,121
M.O.C. #1658
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Quote:
quote:Originally posted by richfaa
I have no comment..... at all...
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Doesn't that hurt when you bite your tongue like that Rich?
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07-27-2015, 09:43 AM
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#7
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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I've personally seen rigs at the end of the line with tons of red lines on them indicating corrective action. My question was then and is now, how do they fix what they've already covered up? Didn't get a straight answer then and don't have one now.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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07-27-2015, 10:31 AM
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#8
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Montana Master
Join Date: Oct 2013
Location: Ogden
Posts: 638
M.O.C. #13862
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Oh brother....
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07-27-2015, 11:23 AM
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#9
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Same here DQDick. Same question, same result. The lady in the video did not look like she would fit in the underbelly to check on the wiring and the holding tanks.
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07-27-2015, 11:35 AM
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#10
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Montana Master
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,811
M.O.C. #10552
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I am ok I was able to put my boots on before it got too deep.
__________________
Wayne and Ann Moore
2015 Ford F-350 King Ranch
Firestone air bags, bed saver.
Add 40 GAL tank in bed.
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07-27-2015, 12:10 PM
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#11
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Montana Master
Join Date: Feb 2004
Location: Brandon
Posts: 3,944
M.O.C. #1034
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You can fool some of the people sometimes but...that's all I've got to say.
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Darwin & Maureen DeBackere
Minnedosa, Manitoba, Canada
2011/3500/Silverado/4x4/DRW/Duramax
2017/3721RL/Legacy Pkg./Pressure-Pro
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07-27-2015, 12:17 PM
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#12
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Montana Master
Join Date: Jan 2013
Location: Bridgewater
Posts: 1,196
M.O.C. #13166
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Imagine what our rigs would be like without this level of concern for quality?
__________________
2010 Montana 3455SA, Mor/Ryde pin, wet bolts, TST 507, Progressive HW50C, GY G614
2019 Silverado D/A 3500HD LTZ DRW CC
B&W Companion
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07-27-2015, 01:36 PM
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#13
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Montana Master
Join Date: Feb 2007
Location: Fayetteville
Posts: 2,351
M.O.C. #6831
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The problem with Keystone's Quality control it is done after the unit if put together. True quality control should be done at each station. If you do not see how the units are put together you do not know what lies underneath. Why this is not done. Because it will slow production but it will ensure better systems out the door.
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07-27-2015, 02:17 PM
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#14
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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Yep that is EXACTLY the problem Jay Bird,most of the car companies(if not all) have followed the Toyota"Kaizen" continuous improvement process which among other things gives each Employee the power at each station to hit the "STOP" button and they fix the problem right there and then,even at my company I use to work Kaizen was drilled into our heads Every employee if they came upon a problem could stop the production line NOW and we would call a Lead or a Supervisor and fix it right there
Quote:
quote:Originally posted by Jay Bird
The problem with Keystone's Quality control it is done after the unit if put together. True quality control should be done at each station. If you do not see how the units are put together you do not know what lies underneath. Why this is not done. Because it will slow production but it will ensure better systems out the door.
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07-27-2015, 02:48 PM
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#15
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Montana Master
Join Date: Jan 2013
Location: Depends on temps
Posts: 1,648
M.O.C. #13157
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I watched 30 seconds of it. What a crock of Sh..
Those girls must have been at the all you can eat buffet when mine went thru the line.
Jim
__________________
2012 Ram Laramie 3500 DRW 4x4 3.73 Tow Max Pkg B&W Companion 60 gal RDS aux fuel tank. 2014 Montana 3150RL, 2 A/C's, Leather, 6 Point Jacks, Splendede WD2100XC, Mor/ryde X-Factor, Duravis 250 tires with TST 507RV monitors. 2 x Honda EU2000's
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07-27-2015, 02:50 PM
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#16
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Montana Master
Join Date: Dec 2004
Location: YUMA
Posts: 861
M.O.C. #2625
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07-27-2015, 03:24 PM
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#17
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Montana Master
Join Date: Mar 2015
Location: West Richland
Posts: 1,253
M.O.C. #17164
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Well I will be nice with my reply. Either they ran out of red tape or were wearing really dark sunglasses during the time that it was being assembled and inspected. My unit must have also been one of the ones that was not double checked. I really wish I was able to do the factory tour. All in all we still like our 3160 we are just dissapointed with the lack of fit and finish for a supposedly top of the line fifth-wheel. One of my personal favorites was the big chip in the shower floor. If you dropped a shower door during installation you would think you would notice the large chunk of floor missing. I guess I will look at it another way. Maybe it fell of during transport and the dealer just put the door back in place not noticing the gouge in the floor.
I have to say something positive so I will say at this time I have not noticed any roof leaks
Tom Marty
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07-30-2015, 12:02 PM
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#18
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Montana Fan
Join Date: Jul 2015
Location: St Petersburg
Posts: 150
M.O.C. #17571
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LOL, I'm beginning to wonder about our 2015 also!
Quote:
quote:Originally posted by 1retired06
Guess they had the day off when our 2015 went thru production.
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07-30-2015, 12:22 PM
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#19
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Quote:
quote:Originally posted by Firsterin
LOL, I'm beginning to wonder about our 2015 also!
Quote:
quote:Originally posted by 1retired06
Guess they had the day off when our 2015 went thru production.
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I was only speaking to my 2015 which had many problems that only started up after 30 days, and never experienced in our first three Montana units. When a refrigerator fails because it was installed with the cooling unit packing material not removed, there is no QA/QC, no training, no concern for quality. Won't repeat the rest of the crap found and previously posted. HOWEVER, Keystone and my dealer fixed everything and as of this posting, our 2015 operates perfectly, no flaws, no problems. We are happy with the rig and hope you are with yours as well.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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07-30-2015, 01:13 PM
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#20
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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I would not worry too much Firsterin they make WAY more good one's than bad,my 2015 after 7 months now of Fulltiming has had only one shelf front lip come off in the Pantry(fixed it myself),other than that Really happy Campers,The Video is Funny though and it shows their out of date quality control methods(red tape?? really??) OHHH and of course the always can't hold water Thetford Toilet
Quote:
quote:Originally posted by Firsterin
LOL, I'm beginning to wonder about our 2015 also!
Quote:
quote:Originally posted by 1retired06
Guess they had the day off when our 2015 went thru production.
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