Ontmont -
We have our new remote at the dealer. I will try to get it picked up but I won't be able to use it until this spring as we have it at a seasonal site that's closed until April 1st. We had exactly the same problem. Had the wall unit changed and no help. I got a procedure to try from Montana if the new remote doesn't work. I posted it under the thermostat post, if your new remote doesn't fix the problem. I am curious as how they (Dometic) could release a product with this high of defect rate.
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Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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