 |
|
08-12-2008, 11:06 PM
|
#41
|
|
Montana Fan
Join Date: Feb 2007
Location: Bayswater
Posts: 317
M.O.C. #6781
|
David and Jo-Anna, my rig is coming out of the shop this am for exactly the same problem. I have the same rig as you. Since I am out of warranty I simply had the damage repaired at a welding shop and will pay for it myself. The welders said the area is not strong enough and they have reinforced it.
|
|
|
|
08-13-2008, 01:16 AM
|
#42
|
|
Montana Master
Join Date: Nov 2002
Location: Bakersfield
Posts: 5,316
M.O.C. #15
|
Jim,
If it were me I'd sure get in touch with Lippert, Mor-Ryde and Keystone to see if there is not something they could/would help with. A 2007 unit may still have some warranty left on it. Also since this seems to be a design fault they may be willing to jump in and help out. I'd sure check with them.
Good luck.
Dennis
|
|
|
|
|
08-13-2008, 07:05 AM
|
#43
|
|
Montana Master
Join Date: Feb 2004
Location: Cumming
Posts: 2,820
M.O.C. #919
|
David and Jim,
I think sending pictures and information on the failure to NHTSA might be a good idea. If this is a widespread problem with Lippert frames and Mor-ryde suspensions, it may include other brands of coaches and a safety recall might be warranted. I'm glad to hear both your coaches are repaired and usable. Safe travels!!
|
|
|
|
|
08-13-2008, 07:20 AM
|
#44
|
|
Montana Master
Join Date: Nov 2005
Location: cedar rapids
Posts: 703
M.O.C. #4962
|
Would you please post some pictures on what they did for the repair. Did they add gussets or did they box it. Very interesting on the other side being cracked as I had mention it and again we ALL need to inspect our units for this problem.
|
|
|
|
|
08-13-2008, 08:46 AM
|
#45
|
|
Montana Master
Join Date: Jan 2005
Location: Ephrata
Posts: 757
M.O.C. #2801
|
David and Jo-Anna, we are glad to hear you are back on the road safe and sound.
Would love to see pictures of both sides of the beam after the fix. It looks pretty tight on the right side to add any stiffening on the outside because of the slide out mechanism.
Happy camping,
Dick
|
|
|
|
|
08-13-2008, 06:23 PM
|
#46
|
|
Montana Master
Join Date: Jul 2006
Location: Green Valley
Posts: 1,618
M.O.C. #6022
|
For those of you who requested pictures of the repairs:
Bracket fabricated to support frame on driver's side:
Driver's side support bracket installed:
Crossbar (2"x3") welded to plate attached to MorRyde equalizer on driver's side:
Crossbar (2"x3") going between MorRyde equalizers on driver's side and curb side:
Cross bar (2"x3") welded to plate bolted to curb side equalier:
Bracket fabricated to support frame rail on curb side - installed:
Support bracket cut to fit under slide on curb side - installed:
We want to thank everyone for your kind concern, advice, pm's and emails. MOC has certainly been good to us!!!!!
We are currently in Prince George on our way to Jasper - happy to be on the road again!
|
|
|
|
|
08-13-2008, 06:54 PM
|
#47
|
|
Montana Master
Join Date: Aug 2006
Location: Lone Tree
Posts: 5,615
M.O.C. #6109
|
Looks like a nice fix David - like the crossbar.
|
|
|
|
|
08-13-2008, 07:37 PM
|
#48
|
|
Montana Master
Join Date: Jan 2005
Location: Ephrata
Posts: 757
M.O.C. #2801
|
Wow, what a job and what a fix. The cross tube is very interesting and very strong. You can now take the rig out to the figure 8 track with out any problem.
Thanks David for the great pictures.
Dick
|
|
|
|
|
08-13-2008, 07:52 PM
|
#49
|
|
Montana Master
Join Date: Feb 2004
Location: Cumming
Posts: 2,820
M.O.C. #919
|
David,
That looks like a top-notch fix!! Maybe the OEMs could learn something here! I'm glad you're back on the road again.
|
|
|
|
|
08-14-2008, 01:02 AM
|
#50
|
|
Montana Fan
Join Date: Feb 2007
Location: Bayswater
Posts: 317
M.O.C. #6781
|
That is a really great fix. More extensive and much more expensive than mine. No pics but they added some gussets to mine. You got a great job David.
|
|
|
|
|
08-14-2008, 06:01 AM
|
#51
|
|
Montana Master
Join Date: Mar 2005
Location: Port Orchard
Posts: 1,153
M.O.C. #3403
|
So glad you are back on the road. Sad to hear that our manufactures are not stepping up and taking responsibility for at least some if not all of the repair costs. I also think sending pictures and information on the failure to NHTSA might be a good idea. If the manufactures would just support the frames properly in the first place we would not all be continually having to worry when on the road.
|
|
|
|
|
08-14-2008, 06:12 AM
|
#52
|
|
Montana Master
Join Date: Dec 2006
Location:
Posts: 2,376
M.O.C. #6575
|
Looks like a very good repair to me. In fact, I would think if Keystone reads this thread, they might want to locate and hire the guy that repaired that. Much better than the original.
|
|
|
|
|
08-14-2008, 07:15 AM
|
#53
|
|
Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
|
Those guys know what it takes to run the Alaska Roads.The manufacturere will never put that kind of design money into a camper that will most likely never be used as some of us use them.
|
|
|
|
|
08-14-2008, 07:28 AM
|
#54
|
|
Montana Master
Join Date: Dec 2006
Location:
Posts: 2,376
M.O.C. #6575
|
Quote:
quote:Originally posted by richfaa
Those guys know what it takes to run the Alaska Roads.The manufacturere will never put that kind of design money into a camper that will most likely never be used as some of us use them.
|
You're right, but one of these days, they (Keystone) will end up with a liability case that will have made it very economical to beef up those frames. I'm surprised it hasn't happened yet. Even though they have insurance, a bad accident might well end up with awards above and beyond what insurance they have. How would you feel if you were a juror and saw those pictures of that flimsy frame design?
|
|
|
|
|
08-14-2008, 12:46 PM
|
#55
|
|
Montana Master
Join Date: Jul 2006
Location: Green Valley
Posts: 1,618
M.O.C. #6022
|
Wanted to let everyone know that we received an email today from Keystone Customer Service that they would be paying for the repairs to our rig. Score another big one for Team Montana--they step up to the plate again. Special thanks to the customer rep we dealt with, Brandon Tom, who not only got quick agreement from Keystone for this payment but also had the Keystone service tech on the phone with the welding shop up in British Columbia just a few hours after I called Keystone, which allowed the repair shop to confirm just what repairs would be made and to get those repairs underway ASAP. I'm working now with Brandon to try to setup a factory visit just before or after the MOC Rally next month so they can check things over and address some of the damage to the kitchen floor and cabinets that were beyond the capabilities of the welding shop in BC. That would allow us to attend the MOC Rally, which we would really love to do.
It's such a reassuring feeling everytime Team Montana comes thru for us!!! Glad we bought our Big Sky--no regrets whatsoever!!! And again we want to extend our heartfelt thanks for all the MOC members who helped us on this and provided support thru this episode. This forum is just tremendous!!!!
|
|
|
|
|
08-14-2008, 01:35 PM
|
#56
|
|
Montana Master
Join Date: Nov 2002
Location: Midlothian
Posts: 956
M.O.C. #40
|
David,
Glad everything worked out on the repairs for you.
When you are at the factory and Rally drop the unit by Lippert so they can see the proper way to build A frame so no other future owners will have this problem.
|
|
|
|
|
08-14-2008, 02:31 PM
|
#57
|
|
Montana Master
Join Date: Feb 2003
Location: Belvidere
Posts: 1,834
M.O.C. #185
|
Good to hear keystone got involved and accepted responsibility for the repair. Their support of serious and non-customer fault problems is one of the key reason I stayed with the Montana product. While I don't intend to ever nickle and dime them on minor issues, its comforting to know they will stand behind their product involving a major repair that is obviously not the customers fault.
|
|
|
|
|
08-14-2008, 03:07 PM
|
#58
|
|
Montana Master
Join Date: Nov 2005
Location: cedar rapids
Posts: 703
M.O.C. #4962
|
I have had a dealing with Brandon Tom and all I can say he is a SUPER PERSON and hopefully next year when we go to the rally I get to meet him. He is a asset to Keystone.
|
|
|
|
|
08-14-2008, 03:11 PM
|
#59
|
|
Montana Master
Join Date: Nov 2002
Location: Bakersfield
Posts: 5,316
M.O.C. #15
|
David and JoAnna,
Glad to hear that Keystone has stepped up. That is great news. Have a great journey the rest of the way home.
Dennis
|
|
|
|
|
08-14-2008, 08:36 PM
|
#60
|
|
Montana Master
Join Date: Sep 2004
Location: sioux falls
Posts: 1,835
M.O.C. #2121
|
David and Jo-Anna,
That's super! I'm so glad Keystone stepped up for you on this issue. They were good to us about our roof problem last year at the rally and I'm glad they came through for you.
Pam
|
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Linear Mode
