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Old 11-25-2021, 07:11 PM   #1
Callen304
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Potential Roof issue

We are full timing and moving frequently and potentially have a roof issue I am curious if I can fix myself. We have a brand new montana 385br. Approximately above the exit door it appears that the plywood on the roof has disconnected. The material that covers the entire roof is still holding strong but I am curious could I remove the screws on the black horizontal piece that appears to hold down the material on top and raise or peel the material up so I could shoot some screws into the plywood. Any advice would be appreciated.

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Old 11-25-2021, 07:51 PM   #2
Mikendebbie
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I would not touch it. If you have a brand new unit this should be properly addressed in a warranty claim. If you do anything to the roof they could use that against you to void the warranty…so in my opinion - don’t touch it…no screws…no nothing.

The screen shot below is from a YouTube video Home With The Hoopers Keystone Montana Factory tour. This section of the video might give you a better idea of how the roof is put together - albeit this is from a 2019 model.

Best of luck in your travels and warranty claim…and my iPad refuses to upload the screen shot pic right now. Drat!
Search for that video and watch the roof construction at approx minute 10 to minute 12 or so.
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Old 11-25-2021, 08:21 PM   #3
DQDick
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I would also have a dealer address it. When our 2017 was new, we had a piece of metal that lined the edge of the plywood come loose and poke on the roof material. I was advised that Keystone wouldn't approve the repair unless and until it damaged the roof material so I paid for the repair myself. It was simple as you suspect and only cost me about $150 but having it repaired by a dealer and knowing future issues would be covered was worth the money.
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Old 11-25-2021, 08:48 PM   #4
rames14
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Even as a full timer, you could probably get a mobile tech approved by Keystone to do it at your site. Best of luck.
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