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01-02-2019, 03:43 AM
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#1
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Montana Fan
Join Date: Apr 2016
Location: Franklin
Posts: 102
M.O.C. #18461
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Hot Water On-Demand Issue
Arrived yesterday at Gulf State Park, Gulf Shores, AL. We have 2018 Montana 3921FB with Suburban Hot Water On-Demand. Set-up was normal for everything except On-Demand Hot Water. My control panel for Hot Water will not turn on. I'm not the best when it comes to electrical but, I have checked fuses, breakers and all appear to be normal. Any suggestions on what may be the cause and fix. I do have a Progressive Industries surge protector and everything else electrical is working properly. As yesterday was New Years Day no available service centers open.
__________________
Tow Vehicle: 2016 GMC DenaliHD 3500 DRW, CC, LB, Trailer Saver TS3 Air Ride Hitch
5th Wheel: 2018 Montana 3921FB (Legacy), MORryde Independent Suspension, Kodiak Disc Brakes, MORryde Rubber Pin Box, 17.5 Wheels with Goodyear G114 Tires
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01-02-2019, 04:46 AM
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#2
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,413
M.O.C. #21044
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On demand water heater
I would call Suburban customer service at 8:00...
They are very helpful.
__________________
MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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01-02-2019, 05:12 AM
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#3
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Montana Fan
Join Date: Apr 2016
Location: Franklin
Posts: 102
M.O.C. #18461
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Quote:
Originally Posted by Mikendebbie
I would call Suburban customer service at 8:00...
They are very helpful.
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Thanks, already have the local service center on speed dial for 8am when they open.
__________________
Tow Vehicle: 2016 GMC DenaliHD 3500 DRW, CC, LB, Trailer Saver TS3 Air Ride Hitch
5th Wheel: 2018 Montana 3921FB (Legacy), MORryde Independent Suspension, Kodiak Disc Brakes, MORryde Rubber Pin Box, 17.5 Wheels with Goodyear G114 Tires
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01-02-2019, 09:39 AM
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#4
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Since you just traveled, I'd flip the breaker off and then back on just to make sure it wasn't tripped. Sometimes you can't tell by looking.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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01-02-2019, 09:55 AM
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#5
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Montana Fan
Join Date: Apr 2016
Location: Franklin
Posts: 102
M.O.C. #18461
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Quote:
Originally Posted by DQDick
Since you just traveled, I'd flip the breaker off and then back on just to make sure it wasn't tripped. Sometimes you can't tell by looking.
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Thx, have already cycled the circuit breaker to non avail.
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01-24-2019, 02:48 PM
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#6
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Montana Fan
Join Date: Apr 2016
Location: Franklin
Posts: 102
M.O.C. #18461
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Update
Quote:
Originally Posted by hardinrob
Arrived yesterday at Gulf State Park, Gulf Shores, AL. We have 2018 Montana 3921FB with Suburban Hot Water On-Demand. Set-up was normal for everything except On-Demand Hot Water. My control panel for Hot Water will not turn on. I'm not the best when it comes to electrical but, I have checked fuses, breakers and all appear to be normal. Any suggestions on what may be the cause and fix. I do have a Progressive Industries surge protector and everything else electrical is working properly. As yesterday was New Years Day no available service centers open.
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My issue with Suburban Hot Water On-Demand ended up being the main computer board in Suburban Hot Water Heater. Finally have hot water after 3 weeks.
__________________
Tow Vehicle: 2016 GMC DenaliHD 3500 DRW, CC, LB, Trailer Saver TS3 Air Ride Hitch
5th Wheel: 2018 Montana 3921FB (Legacy), MORryde Independent Suspension, Kodiak Disc Brakes, MORryde Rubber Pin Box, 17.5 Wheels with Goodyear G114 Tires
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01-24-2019, 05:17 PM
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#7
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,413
M.O.C. #21044
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Water heater update
Thanks for the update!
__________________
MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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