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08-07-2018, 10:50 AM
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#1
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Montana Fan
Join Date: Aug 2018
Location: elmvale
Posts: 105
M.O.C. #22355
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374 high country
So I ordered a 374 high country and want a morryde pin box. Got an email from keystone saying it would void warranty. You have to be kidding me so I have to live with the chucking and banging of a stock pin box.
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08-07-2018, 11:47 AM
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#2
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Montana Master
Join Date: May 2017
Location: South East NC
Posts: 1,768
M.O.C. #19865
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Quote:
Originally Posted by vacationer
So I ordered a 374 high country and want a morryde pin box. Got an email from keystone saying it would void warranty. You have to be kidding me so I have to live with the chucking and banging of a stock pin box.
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Call Lippert, they made the frame.
__________________
John & Patty
2022 3855 BR
2019 Lariat F350 4X4 Dually
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08-07-2018, 12:12 PM
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#3
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,415
M.O.C. #21044
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pin box by Lippert
My 3921FB was manufactured Nov 15, 2017, and it has a Road Armor Trailair Rota-Flex pin box by Lippert. The sales brochures at the the time still listed Morryde pin boxes...which looks and functions just like the Road Armor from what I can tell. Seems that at some point on the assembly line they changed to Lippert products...which means they got a better bulk price from Lippert.
When they say "warranty will be voided" - maybe the message is "you don't get to choose pin box A, B or C - you get the Road Armor pin box. Aftermarket pin boxes are your choice."
__________________
MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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08-07-2018, 12:43 PM
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#4
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Montana Master
Join Date: Sep 2014
Location: Full Timer In Naples, Florida
Posts: 1,049
M.O.C. #15731
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We have a mountaineer and i changed from the standard pin to the morryde and love it. Keep the stock pin box and if you have any issues then change it back.
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2017, 3500 Ram Big Horn, 4x4, Crew Cab, DRW, Aisin Transmission, 4:10. Curt Q20, 2014 Mountaineer 331 RLT, Sailun's on the rv and truck.
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08-07-2018, 01:27 PM
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#5
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Another negative example of Keystone customer support.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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08-07-2018, 01:32 PM
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#6
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Montana Master
Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
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Quote:
Originally Posted by Mikendebbie
My 3921FB was manufactured Nov 15, 2017, and it has a Road Armor Trailair Rota-Flex pin box by Lippert. The sales brochures at the the time still listed Morryde pin boxes...which looks and functions just like the Road Armor from what I can tell. Seems that at some point on the assembly line they changed to Lippert products...which means they got a better bulk price from Lippert.
When they say "warranty will be voided" - maybe the message is "you don't get to choose pin box A, B or C - you get the Road Armor pin box. Aftermarket pin boxes are your choice."
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I bet your right on this one. I would have them give you an explanation in writing or refuse delivery!!
__________________
James & Irene Wilson
Bee Branch, AR.
2017 Ram 1 ton diesel duallyCrew Cab/Long Bed
2018 Montana High Country 381TH Garage Full of Toys
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08-07-2018, 03:57 PM
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#7
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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I find it funny that keystone was putting morryde pin boxes on the Montana's as till they switched to Road Armor in late 2017 I have a morryde on my HC came that way from the factory. Did you ask y it would void warranty!
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Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
Happy Trails 
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08-08-2018, 05:25 AM
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#8
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Montana Fan
Join Date: Aug 2018
Location: elmvale
Posts: 105
M.O.C. #22355
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The pin box I seen on the other high country they have was a basic. My morryde is only 12inchs wide this is 12-1/2. They said any additions or modifications to the unit will void any issues that will arrive.
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08-10-2018, 06:25 AM
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#9
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Montana Fan
Join Date: Oct 2014
Location: Monroe
Posts: 183
M.O.C. #15746
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Pin Box
Quote:
Originally Posted by vacationer
So I ordered a 374 high country and want a morryde pin box. Got an email from keystone saying it would void warranty. You have to be kidding me so I have to live with the chucking and banging of a stock pin box.
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vacationer,
I'd like to help get you some clarifications from Keystone. Please respond to the PM I've sent you. Thanks
__________________
DBA Samtana
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