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Old 09-09-2008, 11:09 AM   #1
Ed Benson
Montana Fan
 
Join Date: Feb 2004
Location: Nampa
Posts: 140
M.O.C. #1027
Dometic Refrigerators

Hey Keystone - please consider dumping the Dometic refigerator line from your RV product lines. This current "bandaid" heat shield fix being done with the Dometic recall involving refers made from 1999 thru 2006 is a joke.

Dometic is no longer extending the warrenty on units that fail after the recall fix is installed. That ended April of this year.

My 2004 Montana Mountaineer was retrofitted with the heat shield in 2007 - just before the factory 3 year warrenty expired. The boiler tube cracked - just as Dometic said it would - on a return trip home while the fridge was running on LPG. I heard the popping and crackling in the burner compartment and immediately killed the flame - yellow residue all over upon inspection. My authorized dealer called Dometic and they wouldn't budge on warrenty coverage.

So, here I am with a just barely 4 year old Mountaineer with a useless fridge. Since Dometic acknowledged a default in the cooling unit of these refigerators - any suspect unit that fails should be covered - especially those units just out of the warrenty period.

Thanks
Ed Benson
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