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07-28-2015, 03:10 PM
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#1
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Seasoned Camper
Join Date: Oct 2013
Location: Kernersville
Posts: 86
M.O.C. #13857
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Level Up Issues
We have a 2013 3100RL, purchased 12/13. We haven't really had any problems, but the y auto leveling system didn't always seem to work right. Last November, we took it in because it would give a low voltage error, even with a fully charged battery. Sometimes when the cylinders started to move, they would stop and it would make a clattering noise like a solenoid kicking in and out. Our dealer, who I had already lost a lot of faith in, said the problem was low voltage and we needed to add a 2nd battery. We did so to the tune of $375.00, and it worked OK on our next trip except it lost level and we had to recalibrate it. We just finished another trip and it didn't want to work when we left the campground although it had charged for 3 days with both batteries hooked up. When it gives an error the batteries are still fully charged. I checked the ground and it is good, but it took several tries and resetting along with the solenoid kicking in and out again. Now we are out of warranty and Montana probably won't do anything because the dealer didn't diagnose the real problem. Anybody had a similar issue?
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07-28-2015, 03:16 PM
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#2
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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Ours works great, one battery. If your battery was actually dying, adding a second new battery was the wrong thing to do. Batteries are always changed in groups as the older one/s will kill new batteries. We check water level on our one battery and keep it topped with distilled water. Sounds like you should take batteries out and take them to a qualified battery dealer to have them load tested. John
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2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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07-28-2015, 03:35 PM
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#3
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Ours works great with one battery. Have not experienced your specific problem. Jcurtis is right on about mixing old and new batteries. Have you talked directly with Lippert customer service? I have found them to be helpful. I would check with lippert, you may still be under warranty with them.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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07-28-2015, 04:08 PM
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#4
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Montana Master
Join Date: Mar 2014
Location: Sioux Falls
Posts: 505
M.O.C. #14162
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One battery should do it if temps are not too cold (hydraulic fluid getting thicker), but you really should be doing all of your leveling while hooked up to the pedestal and shore power.
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Steve & Sheryl Engels
2018 Montana 3790RD
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07-28-2015, 04:19 PM
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#5
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Call Lippert. They're easy to work with and will give you a good answer.
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Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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07-29-2015, 01:48 AM
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#6
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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$375 to add one battery!? Stay away from that dealer!!!
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2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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07-29-2015, 02:16 AM
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#7
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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One battery, additional cables, battery box, tax, reworking fuse setup, one hour of labor at $110(average CW hourly rate), maybe $375 is expensive, but not too way out of line if a quality battery was installed. Of course that was probably not the cause of the problem.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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07-29-2015, 02:28 AM
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#8
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Montana Fan
Join Date: Jan 2010
Location: Fulltiming
Posts: 313
M.O.C. #10012
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Does it work properly when connected to shore power? If so, how are you determining that your batteries are fully charged? What voltage does the Level up control panel say? If it does not agree with voltage readings taken at the battery you might have dirty connections?
If you can make it, come to the Fall Rally and set up a Tech meeting with Keystone. Lippert will also be there and can take a look at it. If you can duplicate the issue for them you will be taken care of.
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Steve and Diane Pena
SOB Owner
2014 F-350 Dually Diesel
Home is where we park it
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07-29-2015, 06:22 AM
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#9
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Montana Master
Join Date: Apr 2007
Location: Harford
Posts: 948
M.O.C. #7122
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On our last trip of the season last year we began experiencing an issue also. The legs would start and then stop. We would release the button and then press again and they would retract. Had the battery Checked and it was fine. I replaced the two 50 amp self resetting breakers with 80 amp ones and that solved the problem.
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07-29-2015, 12:05 PM
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#10
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New Member
Join Date: Jun 2011
Location: Lincoln
Posts: 9
M.O.C. #11459
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Has anyone added hydraulic leveler set
O their rig if you have what was the approximately the cost of doing so and who did the work. Lou Pope
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07-29-2015, 01:03 PM
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#11
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Seasoned Camper
Join Date: Oct 2013
Location: Kernersville
Posts: 86
M.O.C. #13857
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Thanks everybody. I do use shore power when I can, I'm having 50AMP service run to my shed so I can have it at home too. We are going to Tennessee Saturday for a week, I'll see how it acts hooked to the pedestal...
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