mrosser,
if you open the exterior access to the cooling unit, do you smell any signs of ammonia? If you do, then your cooling unit has a leak and there is no fix to this but to replace your refer. If there is no sign of a "leak" in your cooling unit I would then check for any restriction to air flow. If birds have built a nest in the vent or mud daubbers have built a nest inside the refer cavity, blocking air flow, then the refer may not cool at all. About the only other posibility that will prevent both the gas and electric to cool is being unlevel.
Lets hope it is not the cooling unit!!!
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