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03-04-2012, 12:10 PM
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#1
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Montana Fan
Join Date: Sep 2011
Location: Burney
Posts: 107
M.O.C. #11789
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Marathon Tire recall action
Since there has been so much dissatisfaction with the Marathon tires, I'd suggest that those who have valid complaints do something about it. If you go to safercar.gov, you can file a complaint. You can also find information or file a complaint at nhtsa.gov
If we get enough people submitting complaints maybe someone will listen. I cannot complain as my tires have yet to fail. But those of you out there in MOC land who have negative experiences can sure try to make your voice heard.
I emailed my dealer, Bretz RV in Missoula, MT, and of course they had never heard of any complaints about the Marathon tires. Which did not come as a surprise to me. My next letter will be to Keystone.
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03-04-2012, 12:34 PM
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#2
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Montana Master
Join Date: Oct 2009
Location: Navarre
Posts: 1,527
M.O.C. #9765
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Dennis,
You may want to search all the tire issues on this forum and what actions have been taken by our dedicated members. Then if you feel like picking this scab, go for it.
Mike
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03-04-2012, 02:17 PM
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#3
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Here is a new post from another forum today: Listening to Clark Howard this morning and he mentioned a recall resource website safercar.gov. It lists safety recalls for vehicles including 5ers, and also has a wealth of info on TSB for tow vehicles.
Ironically I noticed only 1 complaint for Mission tires. May not make a difference, but if you want to vent a little louder about your dissatisfaction with your tires - try here File tire complaint
Here was the "score" as I searched -
Mission ST - 1 compaint
Michelin XPS Rib - 1 complaint
Goodyear G614 - not found
Goodyear Marathon - 80 complaints
You are correct that we should be reporting incidents and aren't, but of the few who have reported do you notice a trend?
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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03-05-2012, 01:05 AM
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#4
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Montana Fan
Join Date: Feb 2012
Location: Homosassa
Posts: 307
M.O.C. #12211
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A friend of mine with an Airstream told me yesterday that the Marathons were a big subject on their forum also.
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03-05-2012, 04:32 AM
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#5
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Montana Master
Join Date: Feb 2003
Location: Englewood
Posts: 3,095
M.O.C. #164
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I would think some law firm would jump on this!
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03-05-2012, 05:10 AM
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#6
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Montana Master
Join Date: Oct 2008
Location: Siloam Springs
Posts: 2,206
M.O.C. #8890
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Quote:
quote:Originally posted by southern thunder
A friend of mine with an Airstream told me yesterday that the Marathons were a big subject on their forum also.
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Airstream is not a cheap unit, they must be using the same tire as Montana.
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03-05-2012, 06:01 AM
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#7
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Montana Master
Join Date: Apr 2009
Location: Murrieta
Posts: 5,816
M.O.C. #9257
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I did not know about that .gov site. I had one bad Mission, then replaced them quick, but I guess I should have posted a complaint. Mission finally got theirs and eventually went out of business so their tires are available any more.
But Goodyear Marathons? They did great on a prior and much lighter trailer, but I now live with caution with these on my rig since I can't afford to buy another set of tires just now. So far, so good.
I think with 80 complaints, these tires on a trailer (where passengers don't typically ride) and blaming the owners negligence whether that's the case or not is falling on deaf ears. I have since read that many states allow passengers in a trailer (even in California, wow, I was shocked to find that out!). If these failures are now subject to injury or worse, who knows how long it will take to get action. In the meantime, all passengers stay in the TV when I'm towing.
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03-05-2012, 08:40 AM
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#8
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Established Member
Join Date: Feb 2012
Location: Dallas Center
Posts: 25
M.O.C. #12187
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I was talking to a Newmar Dealer a few weeks ago and he told me that they had some blowouts with the Goodyear Marathon too and that Goodyear replaced them and also paid for the coach repairs. Not sure what year. His name is Dennis Walker at Walker Trailer Sales in Nora Springs Iowa. www.walkertrailersales.com He might be a good resource. I tried to upgrade the tires on the Montana I am getting and they quoted $1500; price of a new set of G614. Had to pass. Unaffordable.
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03-05-2012, 08:54 AM
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#9
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Montana Master
Join Date: Mar 2010
Location: Land O Lakes
Posts: 2,783
M.O.C. #10246
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Quote:
quote:Originally posted by denandannie
Since there has been so much dissatisfaction with the Marathon tires, I'd suggest that those who have valid complaints do something about it. If you go to safercar.gov, you can file a complaint. You can also find information or file a complaint at nhtsa.gov
If we get enough people submitting complaints maybe someone will listen. I cannot complain as my tires have yet to fail. But those of you out there in MOC land who have negative experiences can sure try to make your voice heard.
I emailed my dealer, Bretz RV in Missoula, MT, and of course they had never heard of any complaints about the Marathon tires. Which did not come as a surprise to me. My next letter will be to Keystone.
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When I contacted Keystone a year or so ago about Marathon tires, I was told to contact GoodYear if I had any issues with the tires...I thought that since Keystone was putting these tires on their products, that they would have some interest in the tire's performance...not so. Your letter to Keystone may reap some good, but I would not bet on it.
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03-05-2012, 09:11 AM
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#10
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Montana Fan
Join Date: Feb 2012
Location: Homosassa
Posts: 307
M.O.C. #12211
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This what I got from Goodyear today. I will save this email.
From: goodyear_cr@goodyear.com on 03/05/2012 04:00 PM
Sent by: Goodyear Tire & Rubber Company Consumer Relations 728 1144 East
Market Street Akron, OH 44316 Voice #: 800.321.2136 Fax #:
330.796.6829
Thank you for contacting our website.
There are no known safety issues with the Goodyear Marathon trailer tires.
If you have a problem or are concerned about your tires we would recommend
visiting your nearest authorized Goodyear retailer for an inspection for
your peace of mind.
You can locate your nearest authorized retailer on our web site or by
calling toll free 1-800-466-3932.
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03-05-2012, 09:17 AM
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#11
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Montana Master
Join Date: Aug 2011
Location: Vancouver
Posts: 1,284
M.O.C. #11675
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Quote:
quote:Originally posted by southern thunder
There are no known safety issues with the Goodyear Marathon trailer tires.
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Apparently Goodyear needs the link to this website and maybe some others that have Marathon users...
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03-05-2012, 12:15 PM
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#12
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Montana Fan
Join Date: Feb 2012
Location: Homosassa
Posts: 307
M.O.C. #12211
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I did mention this website in my letter to Goodyear.
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03-05-2012, 12:17 PM
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#13
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Quote:
quote:Originally posted by seahunter
Quote:
quote:Originally posted by southern thunder
There are no known safety issues with the Goodyear Marathon trailer tires.
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Apparently Goodyear needs the link to this website and maybe some others that have Marathon users...
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That's why you have to call customer service and talk to a real person. Goodyear has to post that sort of thing on their website or the legion of lawyers will descend upon them.
Just for example, if you look at the label on a box of Star Kist at a Dairy Queen you'll find these words "Caution product is cold and may stick to lips or tongue." If the company is putting it out in public, in writing, you can be bet it was approved by most of the lawyers in that state. Which of course says nothing about the truth of the statement.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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03-06-2012, 06:11 AM
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#14
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Montana Master
Join Date: Mar 2010
Location: Land O Lakes
Posts: 2,783
M.O.C. #10246
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Quote:
quote:Originally posted by southern thunder
This what I got from Goodyear today. I will save this email.
From: goodyear_cr@goodyear.com on 03/05/2012 04:00 PM
Sent by: Goodyear Tire & Rubber Company Consumer Relations 728 1144 East
Market Street Akron, OH 44316 Voice #: 800.321.2136 Fax #:
330.796.6829
Thank you for contacting our website.
There are no known safety issues with the Goodyear Marathon trailer tires.
If you have a problem or are concerned about your tires we would recommend
visiting your nearest authorized Goodyear retailer for an inspection for
your peace of mind.
You can locate your nearest authorized retailer on our web site or by
calling toll free 1-800-466-3932.
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Got a similar letter from a GoodYear rep....
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