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We have had the same issue since we purchased our unit in April of last year. It was a defective unit and was replaced by the dealer. Now the blue tooth works on the stereo but the dvd player doesn't work. So the dealer is in the process of replacing the unit again. Doesn't seem to be a real reliable stereo, but I'm a little biased since we've had our Montana for almost a year now and the stereo unit has never worked as it should. I would go back to the dealer and have them file a warranty claim, assuming it's still under warranty. It's not you...it's the unit.
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