Anybody else have "Easy Care" for a warranty?

[432bartman]

So at the time I bought our used 2019 trailer, I was talked into buying a warranty from Easy Care ($2076.00), which is outside of the manufacturers warranty, and good for 4 years. I bought the warranty package that says "Total Care." The Total Care package checks every box on what could go wrong on our rig, which includes the slides. Well is just so happens, my bedroom slide and the kitchen slides have gouged my floors. I made a call to Easy Care and was told they do not cover any floor damage, nor will they cover the issue of the slides, which caused the damage. It appears to me the Total Care package was a "Total Waste" of my time and money. Anybody else have or have used this lame company for any warranty claims? As of now I'm paying out of pocket to adjust the slides, permanently protect the floor from the slides, and have the floor repaired.

I just went on the Better Business Bureau site about this company, and like many others, it gets horrible reviews. An average of 1.18 out of 5 stars. I left a review myself. Avoid this company at all costs.