Durtherm is replacing our fridge.
We have had problems with it off and on for last 6 months or more. Recently short trip home we smelled a strong amonia smell as we parked it on our property. NO gas leak!
Durtherm had it hot wired, did work somewhat but when the wiring was put back to normal it won't cool in freezer or fridge. It was causing more problems after the amonia smell.
I didn't expect them to replace the whole fridge. I just told them all I wanted is a fridge that worked. The old one fixed or send a new one.
It took awhile and every test that could be done on it...before replacing.