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Old 09-16-2020, 04:16 PM   #1
ForBruce
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SHOODY workmanship -see photos

The person who installed the radio in my NEW Montana High Country cut thewrong part of the wall . In so doing that it was necessary to cut away the
support beam....which left sharp edges that cut thru my wire and shorted out the radio.
I tell you this in case your radio is buzzing with a similar problem

SEE UPLOADED JPG FILE WITH PHOTOS
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Old 09-16-2020, 06:32 PM   #2
DQDick
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If I were you I'd discuss this with Keystone and at the very least make sure that picture is put in your file. Weakening a support stud on a rig that's going to suffer the shocks of today's roads is a problem in my opinion.
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Old 09-16-2020, 06:58 PM   #3
sourdough
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Quote:
Originally Posted by DQDick View Post
If I were you I'd discuss this with Keystone and at the very least make sure that picture is put in your file. Weakening a support stud on a rig that's going to suffer the shocks of today's roads is a problem in my opinion.


This is exactly right! I would certainly keep myself a copy of the pics but my dealer, and Keystone, would be fixing that stud - that is a problem about to happen if you're not lucky.
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Old 09-16-2020, 09:47 PM   #4
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Make them do a proper repair at no charge,...
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Old 09-17-2020, 08:53 AM   #5
azwiz
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Come on, shoddy rv quality build, whatever do you mean?!!!
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Old 09-17-2020, 06:09 PM   #6
ForBruce
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Their reply went from Customer service to East Caost Sales manager to Product manage and to Plant Manager.

Guess a few heads will shake (hope the trailer won't )
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Old 09-17-2020, 08:08 PM   #7
Daryles
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This morning I looked at ours with the morning dew still on. You can see where the wall studs are.
I'm afraid to take the speaker cover off...
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File Type: jpg Speakers wall studs.jpg (132.1 KB, 6 views)
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Old 09-18-2020, 05:25 AM   #8
ForBruce
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The speakers come off easily with 4 screws and a razor blade around the edge scrapes away the sealant no problem taking it off but if you think there is a stud.... now is the time to fix it before it shorts out...
it's easy to do
Please post photos of what you see... And if indeed it turns out to be a stud... Email also to the production manager you see in my post
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Old 09-18-2020, 09:53 AM   #9
1retired06
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Suspect Daryles knows how to remove the speaker. Suspect he is afraid of what he will find when he does.
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Old 09-18-2020, 04:42 PM   #10
ForBruce
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Yea ..but isn't better to find out in his time instead of at some camp ground .

It is not a question if it will happen to him it's more WHEN will it happen....hand writting is on the wall


FOOT NOTE..after taking out the 4 screws and razor blading around the speaker...you have to wedge it out a little at at time (use a butter knife) cause they use a clay like plumbers seal around the inside.

It you need more clay seal ( i did not i use rtv sealand around edges) it is sold at Lowes or Homo-depo in the weather stripping area of the store as a ROLL CAULKING.
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Old 09-23-2020, 06:15 PM   #11
ForBruce
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Quote:
Originally Posted by Daryles View Post
This morning I looked at ours with the morning dew still on. You can see where the wall studs are.
I'm afraid to take the speaker cover off...
I saw your photos with the morning dew showing where the beams are...so i looked at mine early morn .....#$&*@B now my right speaker looks like it has a beam thru it and i'm 900 miles away from the house.... now i have to open and have a look see when i get back ..BEFORE i have trouble again
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