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Old 04-20-2006, 03:41 AM   #1
Emmel
Montana Master
 
Join Date: Jan 2004
Location: Troy
Posts: 1,980
M.O.C. #808
Keystone steps in again!

On our return from Daytona I found very excessive wear on the inside tread of the tires. I called ALCO and they said my warranty was 6months over, however, they would send me new free axles to have installed myself. Not being satisfied with their response, I called Keystone and talked with Mark Krul from customer service. He stepped in and talked to ALCO and now we are getting new axles, new tires and free labor! I don't know how to thank Mark enough, except to let everyone know of his effort to keep the Montana customers satisfied! Thank you again Keystone and Mark.
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