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03-05-2020, 02:06 PM
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#1
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Montana Fan
Join Date: May 2018
Location: Bedford
Posts: 307
M.O.C. #21728
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Need help removing window shades
I have a 2019 3931FB. The window shade at the dining table and the shade next to the theater seat will not lock in position. I've looked at the cornice but am not sure how to remove them for repair. Does anyone know how to do this or have a couple of pictures of how to remove them? Thanks
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03-05-2020, 04:19 PM
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#2
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,420
M.O.C. #21044
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I did this sketch for another post a few months ago...go look at yours and see if this makes sense.
Oh - and by the way - my big shade at the dining table had the same problem. It would not stay down. I used a big black clip and a bungee to hold it down for a long time. DW hated my fix! I called Irvine Shade and sent her some pics and she sent me some replacement parts a few months ago. I have put the "fix" on my list of projects to get to asap...yes sir...asap! But be forewarned...I found that when I removed the blind and the rail on the dining table window, it is a two person job handling the rail. It is not exactly a stiff-rigid piece of aluminum. I took it down before Irvine sent me the parts..so I had to put it back up...and it was a tough job for me solo - reaching across the table and such. I advise you will need a patient helper holding one end.
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MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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03-05-2020, 08:19 PM
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#3
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,921
M.O.C. #19755
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Quote:
Originally Posted by jdarwin
I have a 2019 3931FB. The window shade at the dining table and the shade next to the theater seat will not lock in position. I've looked at the cornice but am not sure how to remove them for repair. Does anyone know how to do this or have a couple of pictures of how to remove them? Thanks
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Just took two of mine down to replace broken brackets.
First, you have to remove the valance. On mine, there is a screw in the bottom of each corner holding it to the wall. Then remove the screws holding the valance to the bracket or to an overhead cabinet.
Once the valance is out of the way, push on the end of the bracket towards the wall. A spring loaded latch will release the back of the shade rail, tip the back down and the front will come off.
As stated, get some help with the long ones or you will probably break something.
On another note, as per Irving, Keystone does not install enough brackets; that is why mine are breaking. I have installed extra brackets on the long shades; one every 12". You should also check to make sure the brackets are installed securely (as securely as you can to really thin plywood); the factory does not do a good job. I also installed a ty-wrap around the shade and each bracket as insurance.
Here is a photo of some broken brackets, but you can see how they work.
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Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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03-05-2020, 08:24 PM
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#4
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Montana Fan
Join Date: Feb 2020
Location: Hawkins - Tx
Posts: 142
M.O.C. #25774
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Nice drawing, Mike. I’ve wondered how those were held in there.
Thanks
__________________
Gunther, Sheri and Calvin
2020 Montana 3812 MS with a Reese Goosebox
2006 Dodge 3500 Dually, LB, 6 Sp, 5.9 Cummins with Flashpaq Super Chip Tuner
South Bend Flywheel and Clutch, Loadlifter 5000 Rear Air Bag Kit
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03-05-2020, 08:38 PM
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#5
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,921
M.O.C. #19755
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Yeah, nice drawing. You can use a screw driver, but if you push on the end of the bracket, the rear latch will release. For me, it was worth it to remove the valance instead of fighting it.
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Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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03-05-2020, 08:40 PM
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#6
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,921
M.O.C. #19755
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In this photo, you can see the end of the bracket that you need to push to release the latch.
__________________
Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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03-06-2020, 08:20 AM
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#7
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Montana Fan
Join Date: Feb 2020
Location: Hawkins - Tx
Posts: 142
M.O.C. #25774
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What’s the purpose of the zip ties? To make sure it doesn’t release until you want it to or for support?
__________________
Gunther, Sheri and Calvin
2020 Montana 3812 MS with a Reese Goosebox
2006 Dodge 3500 Dually, LB, 6 Sp, 5.9 Cummins with Flashpaq Super Chip Tuner
South Bend Flywheel and Clutch, Loadlifter 5000 Rear Air Bag Kit
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03-06-2020, 09:23 AM
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#8
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,921
M.O.C. #19755
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Quote:
Originally Posted by G & S Russell
What’s the purpose of the zip ties? To make sure it doesn’t release until you want it to or for support?
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Additional support. The brackets break at the rear; see photo above. On my last trip, all three brackets broke on my dining table shade. It fell down, almost destroyed the shade and some other stuff as we bounced down I-40. Same thing happened a year or so ago on the shade above my couch. Keystone does not use enough brackets.
I installed new and additional brackets then the ty-wraps as insurance. Not my idea, but a good one. See this thread.
https://www.montanaowners.com/forums...ad.php?t=80502
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Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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03-06-2020, 09:42 AM
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#9
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Montana Fan
Join Date: Feb 2020
Location: Hawkins - Tx
Posts: 142
M.O.C. #25774
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Who do you order the brackets from? Sounds like I need to stock a few of those in my damn it bucket.
__________________
Gunther, Sheri and Calvin
2020 Montana 3812 MS with a Reese Goosebox
2006 Dodge 3500 Dually, LB, 6 Sp, 5.9 Cummins with Flashpaq Super Chip Tuner
South Bend Flywheel and Clutch, Loadlifter 5000 Rear Air Bag Kit
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03-06-2020, 09:48 AM
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#10
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,921
M.O.C. #19755
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Quote:
Originally Posted by G & S Russell
Who do you order the brackets from? Sounds like I need to stock a few of those in my damn it bucket.
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Irving Shade (574) 522-1446. Hopefully, putting enough brackets on will stop the breakage.
__________________
Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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03-06-2020, 09:50 AM
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#11
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Montana Fan
Join Date: Feb 2020
Location: Hawkins - Tx
Posts: 142
M.O.C. #25774
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Thanks, Scott!
__________________
Gunther, Sheri and Calvin
2020 Montana 3812 MS with a Reese Goosebox
2006 Dodge 3500 Dually, LB, 6 Sp, 5.9 Cummins with Flashpaq Super Chip Tuner
South Bend Flywheel and Clutch, Loadlifter 5000 Rear Air Bag Kit
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03-07-2020, 02:24 PM
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#12
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Montana Fan
Join Date: May 2018
Location: Bedford
Posts: 307
M.O.C. #21728
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Thanks for the help. I contacted Irvine and they are sending replacement parts.
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Member #21728
2019 3931FB
2017 F350 6.7 Powerstroke SRW
B&W Companion Slider 20K
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03-11-2020, 03:42 PM
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#13
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Seasoned Camper
Join Date: Jun 2019
Location: Port Clinton
Posts: 64
M.O.C. #24167
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Wow, I’m surprised this problem continues and that I’m not alone. I just invested another $200+ on a new shade from Keystone for my 2019 3121RL. We love our Montana but the shades have been our biggest headache and source of so much frustration, time, and money. I think now that of the 8 shades we have only 2 have not been ether fixed or replaced. Luckily 5 of the 6 were fixed/replaced under warranty. And I’ve read in this forum that some have had luck getting replacement parts through Irvine. That certainly must be whom you talk too, I was told by Irvine after 2 calls to them that they do not sell parts directly to the consumer. Hence the reason I just spent over $200 for 1 (yes 1) replacement shade as no repair parts available per the dealer. I think Keystone should recall these inferior shades and replace them at their cost, or at least offer their at cost replacements. Sure is frustrating to spend over $60,000 for a camper and the biggest problem with the coach is low quality shades, however not cheap shades at $200+ each. Wonder how many others share my troubles and frustrations.
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Debi & John
NW Ohio
2019 Montana 3121RL
2019 Chevy 3500 SWD
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03-12-2020, 06:17 AM
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#14
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Montana Master
Join Date: Sep 2017
Location: Willis
Posts: 896
M.O.C. #20587
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Quote:
Originally Posted by jeepjrn
Wow, I’m surprised this problem continues and that I’m not alone. I just invested another $200+ on a new shade from Keystone for my 2019 3121RL. We love our Montana but the shades have been our biggest headache and source of so much frustration, time, and money. (snip).
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The service manager at our dealer told me that shades are the biggest warranty repair they see hands down. In two+ years I've only had one shade give me issues - came apart where you grab it to lower or raise.
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2018 Montana 3791RD (SOLD)
2017 Ram 3500 DRW 6.7 Cummins Aisin, B&W RVK3600 (SOLD)
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03-12-2020, 07:14 AM
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#15
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Seasoned Camper
Join Date: Jun 2019
Location: Port Clinton
Posts: 64
M.O.C. #24167
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Same issue.
Quote:
Originally Posted by masterdrago
The service manager at our dealer told me that shades are the biggest warranty repair they see hands down. In two+ years I've only had one shade give me issues - came apart where you grab it to lower or raise.
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Yes Masterdrago, most all of our shades have that issue with the bottom rail coming apart but that I continue to fix and can live with that. Our problems were shades breaking, not retracting properly, and falling off while traveling. My surprise was when we came out of warranty and the shades are $200 plus tax. Our nice wooden blinds in our home were close in cost and those included installation. I just very grateful that many were replaced under warranty and not out of my fixed income.
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03-13-2020, 09:55 AM
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#16
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Established Member
Join Date: Aug 2016
Location: Grand Junction
Posts: 30
M.O.C. #18876
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Shade repairs
Reading the post it sounds to me like the problem is not generally with the shades but with Keystone's cutting corners on the install, what a surprise.
Has anyone else been able to get more mounting brackets from the mfg.?
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03-13-2020, 10:36 AM
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#17
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Site Team
Join Date: Apr 2017
Location: Colorado Rockies
Posts: 1,921
M.O.C. #19755
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Quote:
Originally Posted by jimc100
Has anyone else been able to get more mounting brackets from the mfg.?
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Yes. See phone number above.
PS: They will want to know what style brackets you need. Go to the Irving Shade web site for details and helpful videos. For my unit (and I suspect most newer Montana's) it is #5.
__________________
Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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