Exhaust Brake ... Warranty Issue

[Montana_243]

Bought a Banks exhaust brake earlier this year. Had it installed as I am technically inept and would have hurt myself.

To make a long story shorter, it went on the fritz the day before I was going to Colorado. Banks sent me a new actuator that I will now have to get installed and will cost me additional labor.

Am I being unreasonable to expect Banks to pick up the labor cost? It seems to me that, as the lawyers would say, "but for" Banks defective brake, I wouldn't incur the labor costs and therefore, seems reasonable to me that Banks should pick up the cost. As you can guess, Banks is refusing to do that.

[lightningjack11]

Sorry about your problems with banks. I guess you just have to read the warranty and see what it states.

Almost went with banks but my DIY brake cost 30 dollars verses a bunch for the banks.

Thanks for the heads up about Banks. I would have thought they would have covered defective brakes.

[jsmitfl]

Rick, how does the exhaust brake perform on the Durmax/Allison? I've heard pros and cons with them. Was just wondering if it was worth it or not.

[Montana_243]

When it was working, it was great. But really, only had one trip with it fully functioning. But, it would decrease speed going down a significant hill. I just wish it had worked longer. Cost me over $300 to get it installed and now it's going to cost me more to get it fixed, even with Banks furnishing the part. That part I'm not happy about.

[Northstar]

Thanks for the post. Happy rving.....

[Montana_655]

quote:Originally posted by Northstar

Thanks for the post. Happy rving.....

Yes, Thanks for the post. Happy rving.....