Roof staples - Montana Owners Club

Carole · 04-05-2013, 12:17 PM

Well the DH was cleaning the roof of our 7 month old 2013 Mounaineer today and discovered a staple that is trying to come thru the rubber roof. Needless to say he was not happy to see this as we had this same problem with our Sunnybrook. Have any of you had this happen to your Rv?

We live 130 miles from our dealer so not very convenient to take it to the dealer. Plus this is when we really use our camper and no telling how long it would take to have them repair it. Was hoping the one thing we wouldn't have a problem with on this camper was the roof. DH not a happy camper today.

hunts800 · 04-05-2013, 01:53 PM

Had the same issue at about 6months. Dealer repaired under warranty and has not happened again.

dieselguy · 04-05-2013, 04:58 PM

I can save you some time and tell you what the dealer's tech will do. You can easily do this as well assuming the staple hasn't cut through the membrane ... get a small block of wood to spread out the impact and tap it with a hammer till the staple is seated back into the plywood underlayment.

bethandkevin · 04-06-2013, 01:42 AM

We had this issue with ours. The whole right side of the roof-left was fine. Repaired under warranty. I was worried the staples would work through the Dicor and then they would blame Keystone, you get the picture there. My dealer peeled the membrane back, removed the staples and replaced each one with a single screw. IMO, I would not even consider driving them back down in any manner without removing the membrane.

psomers · 04-06-2013, 02:15 AM

Hi. I am Carole's DH. I'm with you Kevin. I sort of pushed down and it looked like if I pushed any harder the staple would come right through.
I had the same problem with my Sunnybrook. I took the entire drip rails off and replaced the staples with stainless screws. Thing is I was about ten years younger then.
Thanks for the replys, Paul

bncinwv · 04-06-2013, 03:54 AM

For a quick repair, i would go with dieselguy's recommendation and the put a strip of eternabond tape over the area. With the tape, even if you do manage to puncture the rubber roof, it will be stronger than before. Just my thoughts.
Bingo

grampachet · 04-06-2013, 04:34 AM

If a repair is done as mentioned will you in danger of voiding the warranty? Just an early morning thought.

Carole · 04-06-2013, 04:44 AM

Grandpachet . The Dw is great about fixing things and can do most anything, but my thoughts are also that the camper is still under warranty. He doesn't think that the dealer will repair it to his satisfaction. And he's probably right. We will see.

Fireater99 · 04-06-2013, 04:44 AM

Had several on our brand new mountaineer. The dealer cut the membrane and removed the staples and covered the roof with the eternabondtape. Wasn't happy with them cutting the roof, but after speaking with montana, they will replace the the roof if we have anymore problems.

Carole · 04-06-2013, 04:45 AM

Make that DH, not Dw. LOL.

Carole · 04-06-2013, 04:50 AM

No way would we be happy with cutting the roof and putting on êternabond. We have had experience with that and it's not what it's cracked up to be. Probably would be best if Dh repaired it. At least I know it would be near to perfect. We didn't buy a new Rv to have it butchered by a dealer.

bethandkevin · 04-06-2013, 06:26 AM

When we took ours in, I asked to be informed as to how the repair would be done BEFORE it was started. I wanted to satisfied with the procedure and not just have a cover-up done. The big issue is the staples are not gripping anything but the luan roof material-not the framing underneath. Cutting the membrane would be absolutely out of the question for me-there goes your one piece continuous roof. Remember we bought a premium product and that along with that should come a premium top notch repair when it is necessary. I can relate to the 130 mile drive, our dealer is 2-1/2 hours away as well. On another note: We informed the dealer early on that we were making a list of repairs and would be bringing it in just before warranty ran out and kept them informed as larger issues arose. Sending pictures was acceptable to our dealer and many parts were waiting for the FW when it arrived for repairs.

Carole · 04-06-2013, 06:35 AM

We have had a few things for repair in the Rv and our dealer has been great. They agreed to send replacement parts for DH to replace. We are still talking about what to do about roof and will call our dealer on Monday to discuss with them. Absolutely will not accept roof being cut in any way . One reason we purchased a Montana product was the curved roof where no water can stand. You would think that eventually they would learn about the staples. How much more would stainless screws cost in the big scheme of things?

hunts800 · 04-06-2013, 06:47 AM

Our dealer lifted up membrane and reinstalled staples (wish they had used screws) but as I said, now at the two year mark with no more issues. I would be strongly against cutting the roof membrane while still under factory warranty nor would I try the block of wood approach.

Tom S. · 04-06-2013, 06:55 AM

Quote:

quote:Originally posted by Carole

We have had a few things for repair in the Rv and our dealer has been great. They agreed to send replacement parts for DH to replace. We are still talking about what to do about roof and will call our dealer on Monday to discuss with them. Absolutely will not accept roof being cut in any way . One reason we purchased a Montana product was the curved roof where no water can stand. You would think that eventually they would learn about the staples. How much more would stainless screws cost in the big scheme of things?

I think you've pretty much got the message - let the dealer fix this. As for the staples vs screws, staples are faster and cheaper than screws but if they are done right, staples are fine. I'm betting that everyone's problems were the result of the person behind the staple gun not pressing hard enough against it to make sure the staples went all the way in.

Fireater99 · 04-06-2013, 08:25 AM

I agree with you all. I asked the dealer how this procedure would be done. He explained about lifting the membrane up and removing the staples. When I picked up the camper and checked the repairs, only to find it cut in different spots. Thats when the phone calls were made to the manufacture.

Carole · 04-06-2013, 08:54 AM

Yes, that's exactly what I'm afraid of happening. They tell you one thing and do something else. It's too late then to do something about it.

Carole · 04-06-2013, 08:57 AM

Re: Posted - Apr 06 2013 : 2:25:13 PM
I agree with you all. I asked the dealer how this procedure would be done. He explained about lifting the membrane up and removing the staples. When I picked up the camper and checked the repairs, only to find it cut in different spots. Thats when the phone calls were made to the manufacture.

My question: What did Keystone tell you about what they would do?

Fireater99 · 04-06-2013, 01:51 PM

If any problems occurred from the what I called a botched repair, they would replace the roof.

Gkerlin · 04-08-2013, 11:17 AM

I'm with Bingo. A simple eternabond patch if done correctly will last as long as the roof and be leakproof.

This is a simple problem. Why spend the time aggravating yourself with a dealer and then take the chance to have your roof pulled, sliced, re layered... Whatever they are going to do - by uncertain workmanship. Your roof has penetrations now anyway. Vents screwed down, skylights etc. All sealed with Dicor.

Lots of posts about people finding stuff under their roof. Screws, staples, etc. Not the best workmanship but it's the way it is.

A simple staple - a simple problem. I'd tap it down, clean the spot with acetone to prime it, bond small piece of eternabond in the spot for insurance, and sleep well knowing it was done right and will last. It would take longer to bring the ladder out then to do the repair itself. JMO

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