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Old 05-22-2022, 01:55 PM   #1
scottz
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In Command admin pass code

Has anyone run across the In Command admin pass code? Not the engineering code; have that.
 
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Old 05-22-2022, 02:30 PM   #2
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Might have to call ASA for the number
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Old 05-23-2022, 07:39 AM   #3
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It was 4369 unless they change it with updates.
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Old 05-23-2022, 09:31 AM   #4
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Rip, just curious, did you call to get that code or was it buried in documentation somewhere?
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Old 05-23-2022, 09:53 AM   #5
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Was having issues early on (turned out to be some wiring in the heat pump controller and gateway). So they sent me a floorplan to reset the configuration. The code was required to wipe the unit to flash the new floorplan. I did not use it yet. Planning to do some editing of the floorplan after I install the middle AC unit (Cobalt FBP is hard to keep cool).
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Old 05-23-2022, 10:28 AM   #6
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BTW - after we go back to AL from MORryde I noticed there was no Central DST (GMT -5 HRS) in the iN Command time setup. I notified ASA with a photo of the screen and they are sending me a thumbdrive software update. Strange because, according to their web info, I have the latest versions (though they are from spring of 21).
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Old 05-23-2022, 12:32 PM   #7
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I also have the Central DST issue. They sent me the update and it did not correct it. They now want me to send the the display for testing. As you know that will make the RV unusable while they test and send me one back. Their policy is not to send one out and then I return. So I’m just living with the problem until I can fit it into our travel schedule.
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Old 05-23-2022, 01:15 PM   #8
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They only have weird time zones but just matched one to our area.
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Old 05-23-2022, 02:39 PM   #9
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Ron,

I looked for a -5hr zone and there wasn't one. I'll post my update results on this thread. Just got word it is shipping today.
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Old 05-23-2022, 07:16 PM   #10
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Quote:
Originally Posted by RipNC View Post
It was 4369 unless they change it with updates.
Thanks, that works. I knew somebody would have it.
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Old 05-24-2022, 05:35 AM   #11
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You're welcome, I'm happy to help!
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Old 06-01-2022, 03:00 PM   #12
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0000 will that work for you
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Old 06-01-2022, 06:31 PM   #13
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Quote:
Originally Posted by scottz View Post
Has anyone run across the In Command admin pass code? Not the engineering code; have that.
Try 5391 Thats the code for my 2016 Legacy They use the same control board
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Old 06-04-2022, 06:20 AM   #14
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So, after updating the iN Command DC software, still no Central DST time zone. In fact no GMT -5hr zone at all, but 2 Mountain DST and Central (CST) both at GMT -6hr (so we can't set automatic time from network time servers).

ASA response after DC software update didn't work:

"Thank you for contacting ASA Electronics. After further investigation with engineering, we can confirm that there is not a software fix for time zones yet. While in Spring to Fall there is not a Central Time. When Fall comes and clocks are set back, Central Time will be available.

At this time there is not a fix, but when it does come there will be a software update notification pushed to all online displays. There is not an estimated release of a software update at this time, but there is one coming. Until then setting manually will be the only work around for this.

Very respectfully,

Harold Arnold
Call Center Tech Lead
PH: 800-688-3135
FX: 574-266-1533
ASA Electronics
2602 Marina Drive
Elkhart, Indiana 46514"
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