Dealer Ratings

[Longwell]

What do you think about using this "thread" to post advice/observations/warnings/suggestions/praise/recommendations about Montana Dealers?
My thought is that we could have a good reference list for repair work, warranty or non-warranty in ANY part of the country, since these are mobile entities we are using.
Sometimes, it seems, we need work NOW and it would be nice to have a listing to search for recommended &/or non-recommended dealers in any area in which we happened to be. This would put all the posts in one place for easy access.
My hope would be that we would have at least as many positive posts as negative posts, so that this would be maximally useful, but only time would tell.
I don't have a Monty yet, but service all over N. America is one thing that is tops on my list when I get one, 'cause when you need it, you need it.
Scale of 0 to 10 (0=no good, 10=excellent)
Thanks.
Larry

quote:We, the MOC Administrative Staff, think that although a forum dedicated to posting one's experiences, both good and bad, with dealers would be beneficial to our Members, guidelines are necessary to keep each thread true to its subject. As such, we have formulated the following guidelines:

• Post your personal experiences only without emotion, not opinions or hearsay.
  
• This is to be a reference thread only to simply state objective facts; it is not to be a conversational thread. Please address questions or comments directly to the poster by email or private message.
  
• Names of individual dealers' management/personnel will not be included in negative comments.

The MOC Administrative Staff reserves the right to edit or delete part or all of any post that, in our opinion, does not fit within these guidelines.

We appreciate the Membership's cooperation in following these guidelines.

Best regards,

the MOC Administrator

[kwbosch]

Sounds good, I'll start things off.

Mike Thompson's RV in Colton, Ca.

Scale of 1-10, 10 being excellent.

Sales experience: 8

Warranty Service experience: 0 (that's zero, zip, nada)

TFAEBM, (the facts as experienced by me)

Ken

[montanaone]

quote:We, the MOC Administrative Staff, think that although a forum dedicated to posting one's experiences, both good and bad, with dealers would be beneficial to our Members, guidelines are necessary to keep each thread true to its subject. As such, we have formulated the following guidelines:

• Post your personal experiences only without emotion, not opinions or hearsay.
  
• This is to be a reference thread only to simply state objective facts; it is not to be a conversational thread. Please address questions or comments directly to the poster by email or private message.
  
• Names of individual dealers' management/personnel will not be included in negative comments.

The MOC Administrative Staff reserves the right to edit or delete part or all of any post that, in our opinion, does not fit within these guidelines.

We appreciate the Membership's cooperation in following these guidelines.

[richfaa]

Town & Country Rv, Clyde, Ohio
Sales Experience 10
Pre-PDI and PDI 10 They did everything I asked them to do without question and never charged me a dime more than the original quote for the camper.
Warranty Service Experience, Not used yet.

[Lstierw]

Blue Crick RV
Spokane, WA (Airway Heights)
Service - 10 They have been excellent. Could not ask for a better dealer

[SAndreasen]

RV Centeral, Sheldon, IA

sales = 10 I've brought three units from them. great to deal with
service = 10 they've been provided wonderful service

[Montana Sky]

I 2nd Lstierw's opinion

Blue Crick RV
Spokane, WA (Airway Heights)
Sales - 10+
Service - 10+ They have been excellent.
Had warranty and non-warranty work done, suggest them to anyone traveling through.

[Bighorn]

Beckley's Camping Center Thurmont, MD
Sales: Great experience I give them a '10'
Service Facility: Nicest I've seen. I give it a '10' http://www.beckleysrvs.com/services/indexset.htm
Service manager: I give him a '3'

[surfrat]

Purchased 05 2955 Monty July 05 from Mike Thompson in Colton, California.

Sales 1-10, 8
Service 1-10, 0 Expearinced damage and major theft with no responce.
other than a police report.

[sgf]

Beckleys Camping Center, Thurmont,Md.Sales, I give them a 7, great price and easy to deal with. no hassles.Service at first a 2,slow and things not fixed ;after getting keystone involved a 8,service facilty a 10.Service manager a 3.After warranty service-will do it myself.

[Sweetfire]

Bodily RV
Meridian, Idaho

Sales... Don't know

Service...10

Note: Have an appointment next week 04/26/06 to work on remote thermostat problem and a few small cosmetic things. I hope I still have the same opinion when I get it back.

[ols1932]

Ketelsen's RV in Hiawatha, IA. I'd rate them 10 on both sales and service.

Orv

[fulltimedreamer]

Camper City, Buford, Georgia

Sales/Purchase Experience - 10
Service Dept. - 10 (I've only had minor problems that were addressed quickly.)
Parts Department - 10

[rames14]

We have purchased two RV's from Rollin On RV in Schererville, Indiana. It is a family owned dealership that handles Keystone and Forest River products among others.

Sales - 10 Their first offer was far better than any other dealer.

Service - 10 They have fixed every issue the first time and did several other courtesy items for us as well. Sadat is the service manager and at least one MOC member works there.

In my opinion, the dealer can mean the difference between an RV manufacturer being considered great or lousy. Rollin On will sell me my next RV as well - in about six years.

[bob n pam]

Traveler's RV, Reno, NV
Warranty Service - Excellent even though we did not purchase unit there.

[CountryGuy]

Lloyd Bridges, Chelsea Michigan

Sales, 9 close to 10

Service before they got their check: 6.5

service after they got their check: 2

PLEASE NOTE: we purchased almost 3 years ago. Have not been back, so, cannot report on current service. 3 years is a long time, it could be better, it could be worse.

Will we buy from them again, probably not. Will we have them service our rig, nope.

[RC and Samantha]

A & S RV Center

Location: Auburn Hills, MI (40 miles north of Detroit)

Sales: 2
in October of 2002

Sales: 10
Currently (Our Salesman is no longer there.)

Warranty Service experience: 10

Customer Service Staff: 9

Service Department Techs: 10

Patty

[Dustytuu]

Del Camino Longmont CO.
I will give them a 10. On doing warranty service. We didn't buy from them. They have been great to us. Also a 10 on getting work done quick, and a 10 in customer service. A 10 in knowledge and experience too.

[WildBigBill]

Meyers RV, Calidonia NY

Sales 10
Service 9

[WildBigBill]

Calidonia is only service now!