Dish can also help you. Here's what their website says: To get help, text the keyword HELP to 25863. Get additional support or help by contacting a customer service chat agent - chat now.
Or call 800-333-DISH (800-333-3474).
And here's a number that supposedly goes direct to Dish RV support: 888-309-0370
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
2017 3500 Dodge Maxi DRW 4X4, Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, etc.