I use the trip planner often. So, I sent an email to them asking why they would stop supporting the existing product before a replacement was in place. This is the response I received.
"Thank you for your inquiry regarding the trip planner. The contract with our trip planning vendor is nearing expiration. Unfortunately, to continue the partnership the vendor required that we pay them three times more per month than what we are currently paying for the service. If we would have continued the relationship with the vendor we would have had to either increase our membership prices or look at discontinuing other member benefits to offset the increase in price. In order to keep our membership prices low, we decided to discontinue our relationship with the current vendor and find another solution.
Our digital team has been working diligently to find other trip planning services that are BETTER than what our current vendor offers. That being said, we are confident that we will have a trip planning solution that is comparable to our current vendor very soon. Our goal is to launch a more robust program with enhanced features by the end of the year.
We understand that the trip planning tool is very important to our members and we hate making this change, especially during the beginning of camping season. However, we didn’t feel that our members should be penalized because of an astronomical price increase set forth by our trip planning vendor."
2015 Montana 3610RL
2017 Chevrolet 3500HD High Country CC DRW 4WD Duramax/Allison