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Old 05-17-2022, 10:12 AM   #1
CaptnJohn
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Join Date: May 2017
Location: South East NC
Posts: 1,768
M.O.C. #19865
Super positive CW Myrtle Beach

On our 4th Montana as all have been good. Wife decided she liked the floor plan of a past bonus room unit over the front living 2019 we had. Price could choke a horse until the trade number was included.
Spent a week in the 2022 and ready to leave for Florida so sent a list to the dealer of 4 small items and one of the recliners not working. Just days later a mobile tech arrived and took care of what he could~ recliner to be replaced. The dealer is 45 miles away.
Left for Florida and noticed a small leak. Called my dealer. The GM emailed the GM in Ft Myers and 3 days a mobile tech arrives and leak repaired.
Four months later arrived home and notified dealer. Mobile service writer says, we have a problem, the recliner will not fit in the mobile van with shelving and etc. So, she sends a truck to pick it up and will return it when complete. Upon doing the solar recall (I've never looked at the solar) the tech noticed it was not working properly and one storage door was sticking. He needed to open it to get to the solar. He said it would be replaced before they return the Montana to storage, about 2 weeks.
Have to thank Sean Kwant (sales mgr), Sam the mobile service writer, repair tech at Myrtle, mobile techs at Myrtle and Ft Myers!
 
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Old 05-17-2022, 01:18 PM   #2
dfb
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Join Date: Mar 2015
Location: Gardnerville
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Great to hear.
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Old 05-24-2022, 06:03 PM   #3
LRbill
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Join Date: May 2021
Location: Sycamore
Posts: 39
M.O.C. #28689
Nice to hear positive stories once in a while!
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